Open to opportunities

Burak Yıldız

@burakyldz

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Brand-focused marketing professional driving 360° campaigns and community engagement.

Turkey

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What I'm looking for

I seek a marketing role where I can lead brand campaigns, drive digital engagement, and grow through collaborative, creative teams.

I am a dynamic, versatile marketing professional with hands-on experience in brand communication, social media management, and business development across agency, lifestyle, and digital media sectors.

I have executed 360° campaigns and coordinated with talent and cast teams to boost visibility for major clients, including IKEA, DeFacto, and Madame Coco, while managing media budgets and optimizing campaign performance.

I bring strong communication skills, a problem-solving mindset, and a passion for building brands through storytelling, digital engagement, community building, and localized content strategies.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Specialist

Current

Freelance

Jul 2025 - Present (3 months)

Delivered responsive user support and community moderation for digital platforms, improving user satisfaction and escalating technical issues to product teams for faster resolution.

Community Management Customer Support Ticketing User Engagement Conflict Resolution Reporting

Brand Executive

TBWA Istanbul

Dec 2023 - May 2024 (5 months)

Supported 360° brand and team communications, boosting visibility for clients including IKEA and DeFacto through targeted campaign strategies and cross-agency coordination.

Brand Management Campaign Strategy Creative Briefing Client Communication Social Media Strategy

Account Manager

OMD Turkey

Feb 2023 - Dec 2023 (10 months)

Managed media planning and advertising budgets for L'Oréal Paris Group, monitored campaign performance and optimized strategies to improve campaign effectiveness and budget compliance.

Media Planning Budget Management Campaign Optimization Analytics Reporting Client Management Performance Monitoring

Social Media Specialist

Newold Studio

Mar 2021 - Jan 2023 (1 year 10 months)

Managed social media accounts with timely content creation and engagement tactics, increasing user interaction and driving higher website traffic through blog and visual content.

Social Media Strategy Content Creation Community Engagement Email Marketing Copywriting Analytics

Sales Associate

Cherries And Bike Rental

Jul 2018 - Nov 2018 (4 months)

Assisted customers with product selection and purchases, providing friendly service to improve customer experience and satisfaction.

Customer Service Sales Product Knowledge POS Operation Communication Upselling

Education

Degrees, certifications, and relevant coursework

Istanbul Bilgi University

Bachelor in Advertising, Advertising

2019 - 2023

Grade: GPA 2.96

Completed a Bachelor in Advertising (English) with coursework focused on brand communication and digital media; graduated early with a GPA of 2.96 and a 50% scholarship.