At UK Tote Group, I own GA4 and GTM tracking across customer journeys and redesigned dataLayer specifications to improve the quality of customer behaviour data.
I built a JavaScript solution using the FullStory API to automate segment exports. I also found and fixed a data quality issue, recovering missing referral data for 600+ accounts.
I use FullStory to analyse customer behaviour and diagnose UX issues, and built dashboards in FullStory, Power BI and Data Studio for self-service performance reporting.
Previously, at Incubeta, I led GA4 migration projects for e-commerce clients and conducted technical audits across UA, GA4 and GTM. I’m currently building my Python and JavaScript skills to increase automation and analytical depth.

