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@bryannguyen
Dependable logistics professional committed to operational excellence.
I am a dependable and adaptable professional with extensive experience in logistics, team coordination, and customer service. My career has been marked by a commitment to delivering operational excellence and ensuring efficient, high-quality outcomes in dynamic work environments. Currently, I serve as a Floor Manager and Driver at Posh Express Rentals, where I coordinate with team members to prioritize and fulfill operational needs while maintaining productivity and adherence to schedules.
Previously, I held managerial roles in the service industry, including my time as a Manager at First Choice Nails, where I handled escalated customer complaints and coordinated schedules for technicians. My experience as a Loan Officer and Banker at Chase Bank further honed my skills in client relations and operational efficiency, achieving top performance metrics in my roles. I am passionate about leveraging my diverse skill set to contribute to a team that values operational excellence and customer satisfaction.
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Work history, roles, and key accomplishments
Posh Express Rentals
Jan 2022 - Present (3 years 10 months)
Coordinated with team members to prioritize and fulfill operational needs, maintaining productivity and adherence to schedules. Operated company vehicles to safely and efficiently transport goods between the warehouse and multiple rental locations, adhering to delivery schedules.
First Choice Nails
Mar 2016 - Present (9 years 8 months)
Handled escalated customer complaints for nail technicians on shift and coordinated weekly schedules for all technicians. Assisted owner in creation and distribution of payroll and maintained the online social presence and marketing of salon.
Chase Bank
Oct 2015 - Present (10 years 1 month)
Initial underwriting of prospective clients for mortgages and maintained client relationships outside of the branch to network and generate new business. Packaged underwriting into presentable files for senior loan team for approvals and achieved top 10% for closings in Phoenix district for refinance mortgages.
Chase Bank
Oct 2014 - Present (11 years 1 month)
Opened and closed accounts for clients and handled teller line for deposits, withdrawals, and other customer requests. Assisted in counting and depositing armored vehicle weekly drop-offs/pick-ups and maintained appointment scheduling alongside walk-ins.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed high school education.
Software and tools used professionally
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