Open to opportunities

bryan nguyen

@bryannguyen

Message

Dependable logistics professional committed to operational excellence.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a dependable and adaptable professional with extensive experience in logistics, team coordination, and customer service. My career has been marked by a commitment to delivering operational excellence and ensuring efficient, high-quality outcomes in dynamic work environments. Currently, I serve as a Floor Manager and Driver at Posh Express Rentals, where I coordinate with team members to prioritize and fulfill operational needs while maintaining productivity and adherence to schedules.

Previously, I held managerial roles in the service industry, including my time as a Manager at First Choice Nails, where I handled escalated customer complaints and coordinated schedules for technicians. My experience as a Loan Officer and Banker at Chase Bank further honed my skills in client relations and operational efficiency, achieving top performance metrics in my roles. I am passionate about leveraging my diverse skill set to contribute to a team that values operational excellence and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Floor Manager/Driver

Current

Posh Express Rentals

Jan 2022 - Present (3 years 6 months)

Coordinated with team members to prioritize and fulfill operational needs, maintaining productivity and adherence to schedules. Operated company vehicles to safely and efficiently transport goods between the warehouse and multiple rental locations, adhering to delivery schedules.

Team Coordination Logistics Transportation Scheduling

Manager

First Choice Nails

Mar 2016 - Present (9 years 4 months)

Handled escalated customer complaints for nail technicians on shift and coordinated weekly schedules for all technicians. Assisted owner in creation and distribution of payroll and maintained the online social presence and marketing of salon.

Customer Service Scheduling Payroll Social Media Marketing Team Management Conflict Resolution

Loan Officer

Chase Bank

Oct 2015 - Present (9 years 9 months)

Initial underwriting of prospective clients for mortgages and maintained client relationships outside of the branch to network and generate new business. Packaged underwriting into presentable files for senior loan team for approvals and achieved top 10% for closings in Phoenix district for refinance mortgages.

Client Relationship Management Networking Sales Financial Analysis

Banker

Chase Bank

Oct 2014 - Present (10 years 9 months)

Opened and closed accounts for clients and handled teller line for deposits, withdrawals, and other customer requests. Assisted in counting and depositing armored vehicle weekly drop-offs/pick-ups and maintained appointment scheduling alongside walk-ins.

Account Management Teller Operations Customer Service Scheduling Banking