I am a dedicated IT technician with extensive experience in systems administration and network management. Currently, I am employed at International Expo Consults in Dubai, where I monitor and maintain network infrastructure, servers, and computers to ensure optimal performance and security. My commitment to technical improvement and exceptional customer service has driven my success in implementing new software and hardware solutions that meet organizational needs.
Throughout my career, I have successfully designed and enforced security protocols to protect sensitive data from cyber threats. I have managed data backup processes and provided effective disaster recovery solutions, ensuring that operations run smoothly even in challenging situations. My technical support skills have enabled me to diagnose and resolve hardware and software issues promptly, minimizing downtime and enhancing productivity across various departments.
With a Bachelor of Science in Computer Science and a strong foundation in IT systems management, cybersecurity, and digital marketing, I am eager to contribute my skills to a dynamic, growth-oriented company that values innovation and customer experience.