@bryanjtm08
Real Estate Operations Specialist supporting U.S. clients, managing lead follow-ups, property tours, and CRM data.
El SalvadorAs a Virtual Assistant / Real Estate Operations Specialist supporting a U.S. client, I manage real estate leads and follow-ups, schedule property tours, and maintain CRM data.
I also generate Excel reports and support management and workflows. As a Subject Matter Expert (SME) / QA Support specialist, I perform QA evaluations, assist managers with reporting, and support process improvements.
Work history, roles, and key accomplishments
U.S. Client
Aug 2025 - Present (1 year 1 month)
Performed QA evaluations, assisted managers with reporting, and supported process improvements.
U.S. Client
Nov 2022 - Present (3 years 10 months)
Managed real estate leads and follow-ups, scheduled property tours, maintained CRM data, generated reports in Excel, and supported management and workflows.
U.S. Client
Jan 2021 - Dec 2022 (1 year 11 months)
Provided customer support in English and managed high-volume interactions.
Degrees, certifications, and relevant coursework
Bachelor Degree, Tourism
Completed a Bachelor's degree in Tourism in 2023.
Software and tools used professionally
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