Issiac Mitchell

Sourced carrier capacity through outbound and follow-up calls to support time-sensitive freight movements. Coordinated multiple live requests, keeping shipment details accurate and communication clear across carriers and internal teams.

Managed customer accounts in a high-volume logistics environment, balancing competing priorities and maintaining accurate details. Served as a primary customer contact, providing updates, resolving issues in real time, and coordinating with logistics partners and internal teams.

Supported local and national accounts, coordinating customer requirements with branch, regional, and national teams, including short-notice needs. Led safety meetings, reinforced 5S practices, and documented near misses to support a safer, process-focused workplace.

Maintained quality-control standards in a regulated medical-device distribution environment. Learned multiple shipping functions quickly and trained new employees on operational tasks.

Collaborated with engineers and interns on a multi-million-dollar program and scheduled meetings around critical project objectives. Applied 5S practices in a prototype and development lab, contributing to improved audit results.

Earned dual B.A. degrees in Entrepreneurial Management and Digital Marketing from Grace College in May 2023.