Open to opportunities

Ricardo Macieira Santos

@ricardomacieira

Content Moderator combining financial analysis, international negotiation, risk management, and trilingual communication.

Portugal

Message

What I'm looking for

I’m looking for a role that values responsible content moderation and accuracy, ideally in diverse teams. I want to keep leveraging my financial and negotiation background while growing into AI/Programming and emerging technologies.

I moderate social media content at scale, making sure every post complies with platform guidelines and internal policies. In fast-paced, high-volume work with multicultural teams, I rely on sharp judgment, consistency under pressure, and a strong commitment to user safety online.

Before content moderation, I supported financial operations as an Accounting Assistant—preparing forecasts, tracking import/export expenses, and producing detailed reports for clients with high accuracy and organizational discipline. Earlier, as a Commercial Technician, I managed the onboarding of new clients into their health insurance plans and kept records accurate and up to date.

I bring a Diplomacy background and a trilingual profile, which helps me navigate diverse environments naturally. I’m also actively developing skills in AI/Programming and emerging technologies because I believe staying ahead of where the market is going is part of doing the job well.

Experience

Work history, roles, and key accomplishments

Current

Content Moderator

Current

Teleperformance

Jan 2022 - Present (4 years 6 months)

Moderates social media content at scale, ensuring material complies with platform guidelines and internal policies. Works in a fast-paced, high-volume environment with multicultural teams, requiring consistent judgment under pressure and a strong focus on user safety online.

Social Media Moderation Platform Guidelines Compliance Internal Policies User Safety Conflict Management Consistent

Accounting Assistant

Armengou & Asocs

Jan 2019 - Jan 2021 (2 years)

Supports financial operations by preparing forecasts, tracking import/export expenses, and producing detailed reports for clients. Handles sensitive financial data with accuracy, organization, and compliance with fiscal and regulatory requirements.

Financial Analysis Forecasting Import Export Expense Tracking Reporting Financial Accuracy Regulatory Compliance

Commercial Technician

Praia Partners

Jan 2018 - Jan 2019 (1 year)

Works in the commercial department back office managing the onboarding of new clients into their health insurance plans. Ensures all onboarding records are accurate and up to date.

Client Onboarding Health Insurance Administration Back Office Operations Data Management

Education

Degrees, certifications, and relevant coursework

Digirati Informática, Serviços e Telecomunicações LTDA

Professional Certificate (40 hours), Artificial Intelligence

2025 - 2025

Online professional certification (40h) focused on foundations of applied AI, covering decision-making, problem solving, machine learning, and intelligent systems adaptation, alongside international relations and foreign policy topics.