At TLC Associates, I reviewed billing histories, resolved account discrepancies, and guided past-due customers through payment solutions. I also used retention techniques and product education to support customer retention and upsell ADT equipment and add-on services.
At Solugenix, I supported NCR Aloha POS systems and troubleshot hardware, software, and network issues. My experience also includes scheduling medical imaging appointments at CCD (Account: TRA) and promoting and selling cleaning products at Sacato.
