At SESI, I led Education and Health operations across five municipalities, overseeing administrative, commercial, institutional and operational processes. I reorganized workflows, reviewed the service portfolio and introduced performance indicators, contributing to 10% year-over-year growth in services delivered and an average 15% annual revenue increase.
As Regional Superintendency Coordinator at SESI, I coordinated the pandemic recovery plan, bringing together strategic decisions, communications and operations to maintain essential services. I also coordinated ESG initiatives connected to education, health and social impact.
At Rede Marista, I worked on national brand and reputation projects, integrated campaigns and crisis communications. Earlier, I worked in marketing and planning at Hospital Moinhos de Vento and RBS TV Porto Alegre and Florianópolis.
