Brooks Tuyn - Program Manager, Analytics - Cleveland Clinic | Himalayas
Brooks TuynBT
Open to opportunities

Brooks Tuyn

@brookstuyn

Lean Six Sigma Green Belt certified Program Manager with strong analytical skills.

United States

What I'm looking for

I am looking for a role that values data-driven decision-making and offers opportunities for professional growth in analytics and project management.

I am a Lean Six Sigma Green Belt certified professional with extensive experience in analytics and project management within the healthcare sector. My journey has taken me through various roles, including Program Manager at Cleveland Clinic, where I support the Medical Specialties Institute by updating OKRs and performing data requests for clinical leadership. My analytical skills have been pivotal in leading pilot programs and ensuring successful rollouts, contributing to improved operational efficiency.

Previously, I served as the Manager of Oncology Business Intelligence & Analytics at UC San Diego Health, where I implemented data analysis for cancer metrics and collaborated with leadership to enhance reporting accuracy. My efforts helped the Moores Cancer Center achieve recognition as one of the top 20 in the country. I have a proven track record of building comprehensive reporting infrastructures and dashboards that provide real-time data access, ensuring transparency and compliance across various healthcare operations.

Throughout my career, I have demonstrated a commitment to continuous improvement and data integrity, leading teams to streamline analytics activities and enhance decision-making processes. I am passionate about leveraging data to drive strategic initiatives and improve patient outcomes, and I thrive in collaborative environments that value innovation and excellence.

Experience

Work history, roles, and key accomplishments

CC
Current

Program Manager, Analytics

Cleveland Clinic

Jan 2024 - Present (1 year 5 months)

Supported the Medical Specialties Institute by updating and auditing OKRs and assisting other program managers with data needs. Performed ad hoc dashboard and data requests for administrative and clinical leadership, while also providing budgeted volumes at morning huddles. Led a pilot program between MSI and Primary Care, ensuring successful roll-out and execution of each phase.

UH

Manager, Oncology Business Intelligence & Analytics

University of California San Diego Health

Jan 2022 - Present (3 years 5 months)

Managed projects and provided regular updates on cancer center-specific metrics during morning clinical huddles. Implemented data analysis for cancer metrics, built reporting, and oversaw continuous auditing to ensure data integrity and compliance. Collaborated with the Director of Quality Improvement to deliver accurate data, contributing to the Moores Cancer Center's top 20 national recognition.

SC

Data Analytics Manager

San Diego American Indian Health Center

Jan 2020 - Present (5 years 5 months)

Initiated data management processes and developed a comprehensive monthly breakdown of clinic activities, leading a team of two direct reports to streamline data analytics. Built 30 dashboards, developed a comprehensive data dictionary, and created reporting infrastructure from scratch. Achieved 100% internal and external transparency in government funding reporting, enabling executives to access

SH

Intern

Sonata Hospice

Jan 2017 - Present (8 years 5 months)

Delivered high-quality comfort care to patients in nursing homes and assisted living facilities, completing necessary documentation in accordance with HIPAA and industry regulations. Engaged with patients and families to alleviate pain, reduce stress, and offer emotional support, while also assisting with household chores. Conducted tracking and analysis of preventable/non-preventable calls as par

UD

Business Intelligence Specialist

University of California San Diego

Jan 2017 - Present (8 years 5 months)

Managed bi-weekly calls with the enterprise reporting team to handle outstanding tickets and issues, playing an instrumental role in ensuring transparency. Led a patient satisfaction project for Magnet Status accreditation, creating and managing data dashboards with 40+ distinct views and generating internal reports. Functioned as a Press Ganey Administrator, performing data mining and earning a L

SH

Administrative Intern

Sharp Healthcare

Jan 2016 - Present (9 years 5 months)

Oversaw administrative functions including volunteer interviews, placements, and onboarding, enhancing the ability to assess individuals' alignment with Sharp culture. Gained exposure to Press Ganey surveys and patient experience management tools, managing a CRM program to track volunteer hours and tasks. Assisted the Director of Regulatory Affairs and designed a survey tool for a volunteer retent

PT

Stock Transfer Agent

Pacific Stock Transfer

Jan 2015 - Present (10 years 5 months)

Performed security transfers and issuances, supported issuer services operations, and fulfilled administrative responsibilities, gaining valuable exposure to investment processes. Played a key role in achieving high accuracy in quarterly audited transfer transactions and improving customer experience. Reviewed and processed dozens of transfers weekly, maintaining high integrity and security, and s

RF

Funding Coordinator

Reliant Funding

Jan 2014 - Present (11 years 5 months)

Contributed to a temporary assignment encompassing data analysis, account management, contract drafting, and compliance oversight. Conducted financial analysis of bank statements, developed contracts, and performed associated administrative tasks. Served as an underwriting team member, scrutinizing over 250 monthly transactions by reviewing bank statements and processing financial and tax returns.

Education

Degrees, certifications, and relevant coursework

NU

National University

Masters in Public Health, Public Health

Pursued a Master's degree focusing on public health. Developed expertise in healthcare administration and data analytics within the public health sector.

Kalamazoo College logoKC

Kalamazoo College

Bachelor of Arts, Business Economics

Completed a Bachelor of Arts with a focus on Business Economics. Gained foundational knowledge in economic principles and their application in business contexts.

UC San Diego Extension logoUE

UC San Diego Extension

Certification, Project Management

Obtained Project Management Certification from UC San Diego Extension. Focused on developing skills in project planning, execution, and management methodologies.

Tech stack

Software and tools used professionally

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