Looking for a job

Brooke Yeates

@brookeyeates

Organized office manager and HR analyst with experience in administrative operations, policy support, and equity initiatives.

United States

Message

What I'm looking for

I am seeking an administrative or HR role where I can support operations, improve processes, and contribute to inclusive policies while growing in responsibility.

I am an organized office manager and former human resource analyst with hands-on experience supporting client-facing operations, maintaining confidential records, and ensuring compliance with HIPAA and CARF standards. I reliably manage front-desk workflows, scheduling, and document creation using Microsoft Word and Adobe Acrobat while prioritizing clear communication and professionalism.

Previously, I supported agency-wide HR processes at a state IT agency where I led digital transformation projects, developed DEI resources, and helped update policies and procedures. I have a BA in Political Science and a track record of researching public policy issues and producing actionable recommendations on sustainability and equity.

Experience

Work history, roles, and key accomplishments

Current

Office Manager

Current

Angelic Behavioral Health Services

Mar 2024 - Present (1 year 7 months)

Manage front-desk operations, client intake, scheduling, and recordkeeping while ensuring HIPAA and CARF compliance and supporting providers in a fast-paced behavioral health clinic.

Scheduling HIPAA)Records Management Microsoft Word Adobe Acrobat Customer Service Office Administration

Human Resource Analyst

Virginia IT Agency

May 2021 - Feb 2023 (1 year 9 months)

Supported HR initiatives by creating Teams content for DEI, organizing networking events for female employees, and converting paper forms to online fillable PDFs to modernize agency workflows.

Microsoft Teams Adobe Acrobat Event Planning Process Improvement Policy Development Digital Forms