ALEXA Neades
@alexaneades
Administrative professional who kept First Interstate Bank’s branch records audit-ready and coordinated schedules, reporting, and daily operations.
United StatesWhat I'm looking for
At First Interstate Bank, I managed daily administrative operations, maintained client and branch records, and prepared reports and audit-ready documentation. I also coordinated staff schedules, meetings, and workflow assignments.
Across roles at Community Choice Credit Union, Wells Fargo, Northwest Bank, and Greater Iowa Credit Union, I supported reporting, customer records, case documentation, and loan applications. I’m seeking an Administrative assistant role where my multitasking and operational support skills can contribute to organizational efficiency.
Experience
Work history, roles, and key accomplishments
Community Branch Manager
First Interstate Bank
Jan 2025 - Apr 2026 (1 year 3 months)
Managed daily administrative operations, including scheduling, documentation, and internal communications. Maintained accurate client and branch records across multiple systems, ensuring compliance and data integrity.
UnBanking Center Lead
Community Choice Credit Union
Jan 2024 - Jan 2025 (1 year)
Oversaw administrative reporting, transaction accuracy, and documentation standards. Trained staff on system usage, data entry procedures, and internal communication protocols.
Conducted detailed research across multiple systems to resolve complex cases and maintain documentation accuracy. Prepared written summaries, case notes, and reports for internal teams and audits.
Personal Banker
Northwest Bank
Dec 2018 - Mar 2020 (1 year 3 months)
Entered, updated, and validated customer data across CRM and financial systems. Processed applications and documentation with high attention to detail and accuracy.
Member Service Representative
Greater Iowa Credit Union
Jan 2017 - Dec 2018 (1 year 11 months)
Managed member data entry, documentation, and digital record maintenance. Processed loan applications from start to finish, ensuring complete and accurate files.
Education
Degrees, certifications, and relevant coursework
Des Moines Area Community College
Associate of Arts, General Studies
Earned an Associate of Arts degree in General Studies.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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