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ALEXA Neades

@alexaneades

Administrative professional who kept First Interstate Bank’s branch records audit-ready and coordinated schedules, reporting, and daily operations.

United States

Message

What I'm looking for

I’m seeking an Administrative assistant role where strong multitasking and operational support skills contribute to organizational efficiency.

At First Interstate Bank, I managed daily administrative operations, maintained client and branch records, and prepared reports and audit-ready documentation. I also coordinated staff schedules, meetings, and workflow assignments.

Across roles at Community Choice Credit Union, Wells Fargo, Northwest Bank, and Greater Iowa Credit Union, I supported reporting, customer records, case documentation, and loan applications. I’m seeking an Administrative assistant role where my multitasking and operational support skills can contribute to organizational efficiency.

Experience

Work history, roles, and key accomplishments

Community Branch Manager

First Interstate Bank

Jan 2025 - Apr 2026 (1 year 3 months)

Managed daily administrative operations, including scheduling, documentation, and internal communications. Maintained accurate client and branch records across multiple systems, ensuring compliance and data integrity.

Administrative Support Scheduling Documentation Compliance Data Integrity Reporting Process Improvement Leadership Support

UnBanking Center Lead

Community Choice Credit Union

Jan 2024 - Jan 2025 (1 year)

Oversaw administrative reporting, transaction accuracy, and documentation standards. Trained staff on system usage, data entry procedures, and internal communication protocols.

Administrative Reporting Transaction Accuracy Documentation Training Data Entry Process Improvement Client Communication

Senior Escalations Representative

Wells Fargo

Jun 2020 - Jan 2024 (3 years 7 months)

Conducted detailed research across multiple systems to resolve complex cases and maintain documentation accuracy. Prepared written summaries, case notes, and reports for internal teams and audits.

Research Documentation Case Management Reporting Cross Functional Collaboration Compliance Regulatory Standards

Personal Banker

Northwest Bank

Dec 2018 - Mar 2020 (1 year 3 months)

Entered, updated, and validated customer data across CRM and financial systems. Processed applications and documentation with high attention to detail and accuracy.

Data Entry CRM Financial Systems Documentation Transaction Review Customer Support Workflow Coordination

Member Service Representative

Greater Iowa Credit Union

Jan 2017 - Dec 2018 (1 year 11 months)

Managed member data entry, documentation, and digital record maintenance. Processed loan applications from start to finish, ensuring complete and accurate files.

Data Entry Documentation Loan Processing CRM Confidentiality Compliance Workflow Efficiency