Stephanle Dongarra

Performed basic office tasks, such as filing, data entry, answering phones, and processing mail. Handled communications with clients and vendors via phone, email, and in person. Assembled tax returns through CCH Access (XCM) and processed tax return packets for accounting managers.

Provided direct administrative support to two senior leaders, exercising confidentiality, tact, and diplomacy. Conducted moderate complex administrative assignments related to meetings, seminars, and conference planning, including material production and interaction with participants, speakers, and vendors. Coordinated executive meetings, including site selection, catering, and adherence to safety

Performed daily administrative duties, including data entry, expense reports, travel arrangements, ordering office supplies, and report production. Supplied training on office equipment and software, including troubleshooting and problem resolution. Created and implemented the Credit Department's Records Management System structure along with records retention procedures.

Provided customer service and handled call center and online sales inquiries. Assisted customers with their needs and resolved issues.

Served as a Government Clearance Clerk. Processed and managed government clearance documentation.

Worked as a Senior Teller. Handled customer transactions and provided banking services.

Studied core business principles combined with information technology concepts. Focused on the application of technology to business operations and management.

Completed foundational coursework in business administration. Gained knowledge in supervisory techniques and management principles.