Brittany Nicole Jackson

I am a detail-oriented behavioral health professional with extensive experience in electronic health records, high-volume data entry, and documentation management. I prioritize accuracy, confidentiality, and adherence to HIPAA and organizational protocols in every task.

Across remote and in-person roles, I have supported clients through telehealth, care coordination, and structured behavior plans, consistently maintaining clear records and compliance. I collaborate closely with supervisors, clinical teams, families, and community partners to escalate urgent matters and ensure service quality.

My certifications include an ICF-aligned coaching credential (2000+ hours), Mental Health First Aid, MANDT, and HIPAA-compliant documentation training, which underpin my commitment to safe, ethical practice. I am proficient with Microsoft Office, Zoom, Google Suite, Notion, EHR systems, and telehealth applications.

I bring strong multitasking skills, fast and accurate typing, and a proven ability to manage intake, insurance verifications, referrals, and case documentation. I aim to contribute dependable administrative and client-centered support that balances efficiency with quality.