Brittany Moore
@brittanymoore1
Entry-level medical front desk receptionist delivering efficient patient intake and strong administrative support.
What I'm looking for
I am an entry-level front desk medical receptionist with hands-on experience at Mount Sinai Heart and NY Med, supporting multiple clinicians in busy clinical settings. I handle patient registration, EMR profile maintenance, and calendar management with attention to detail.
I have practical experience screening and routing phone calls, preparing patient charts for physical therapists, chiropractors and primary care doctors, and coordinating patient care tasks such as EKG and phlebotomy support. I am proficient with cloud-based clinical and office tools.
My technical proficiency includes Gmail, Referwell, Smartsheet, Corestudy, Slack, and general EMR systems; I am a certified phlebotomist trained at the New York Medical Training Center. I consistently multi-task at efficient speed while maintaining accurate data entry and documentation.
I bring dependable customer service, calm empathy, strong phone etiquette, and adaptability to patient-facing roles. I am eager to contribute reliable administrative support and patient-focused coordination to a healthcare team.
Experience
Work history, roles, and key accomplishments
Front Desk Receptionist
Mount Sinai Heart
Feb 2022 - Present (4 years)
Managed patient registration and EMR arrivals, screened and routed phone calls, and supported multiple medical professionals to improve front-desk efficiency and patient flow.
Front Desk Receptionist
NY Med
Jan 2020 - Dec 2021 (1 year 11 months)
Greeted and checked in walk-in patients, collected personal and insurance information, and prepared accurate patient charts for physical therapists, chiropractors, and primary care doctors.
Concierge
Air France Lounge
Welcomed passengers to the Air France lounge, directed guests by ticket class, and provided flight updates during disruptions to maintain a positive passenger experience.
Education
Degrees, certifications, and relevant coursework
New York Medical Training Center
Certification, Phlebotomy / Medical Training
2019 - 2019
Completed certified phlebotomy training at a New York medical training center in October 2019.
LaGuardia Community College
Criminal Justice
Attended LaGuardia Community College, majoring in Criminal Justice and completing approximately 1.5 years of study.
High School (Law, Government & Community Service)
High School Diploma, Law, Government & Community Service
Completed high school diploma with a focus on law, government, and community service.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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