Madeline Kinison
@madelinekinison
Compassionate EMT-trained administrative professional skilled in patient-facing support and office operations.
What I'm looking for
I am a dedicated, detail-oriented professional with EMT training and hands-on experience in administrative support, customer service, and education. I combine medical knowledge with strong front-desk and scheduling abilities to support patients and teams in fast-paced settings.
My background includes EMT coursework, CPR certification, and roles that required confidential records management (HIPAA), multitasking, and clear communication with diverse populations. I have practical experience greeting and assisting high volumes of customers, answering phones, processing transactions, and maintaining organized records.
In classroom and childcare settings I supported classroom management, supervised children, and liaised with parents and staff to foster safe, supportive environments—skills that transfer to patient interaction and compassionate care. My administrative roles involved reception duties, filing, data entry, and scheduling services.
I seek to bring my combination of medical terminology knowledge, patient-facing empathy, and proven administrative reliability to a customer based career.
Experience
Work history, roles, and key accomplishments
Teacher's Assistant
My Friends Discovery Center
Nov 2024 - Present (1 year 4 months)
Supported classroom management and supervised children while assisting in daily educational activities; communicated with parents and staff to ensure a safe, supportive learning environment.
Administrative Assistant
Capitol Teletrack
Oct 2024 - Jun 2025 (8 months)
Managed front-desk operations in a high-traffic environment, greeted customers, answered phones, scheduled services, and maintained organized administrative records.
Retail Associate
TJMaxx
Sep 2022 - Nov 2023 (1 year 2 months)
Delivered customer service in a fast-paced retail environment, processed transactions and returns, and assisted diverse clientele to resolve inquiries efficiently.
Education
Degrees, certifications, and relevant coursework
Springfield High School
High School Diploma, General Education
Completed a High School Diploma with coursework preparing for postsecondary studies and healthcare training.
Lincoln Land Community College
Some College, Biology
Attended college coursework majoring in Biology with a Pre-Med minor while completing EMT training and related healthcare certifications.
Availability
Location
Authorized to work in
Job categories
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