Brionna Johnson
@brionnajohnson
Executive assistant and Scrum Master supporting senior leaders and Agile teams with operational excellence.
United StatesWhat I'm looking for
I am an Executive Assistant and Scrum Master with experience supporting senior leaders and multiple Agile teams in federal contracting and commercial environments.
At Accenture Federal Services I coordinated ceremonies, stakeholder syncs, and deliverables across 3–4 Agile teams (20+ members) for programs impacting $5M+ in federal contracts, while managing executive calendars and communications with precision.
I built automation and 508 testing handoff systems that reduced manual task time by 35%, created centralized dashboards and trackers to improve issue resolution speed by 40%, and partnered with leadership to launch KPI dashboards and streamline reporting.
Earlier I delivered executive-level client service as a top-performing sales associate and led operations and escalated client support at The UPS Store, demonstrating strong confidentiality, process improvement, and cross-functional communication skills.
Experience
Work history, roles, and key accomplishments
ASProvided operational and scheduling support across 3–4 Agile teams (20+ members) on federal contracts worth $5M+, created automation and 508 testing handoffs that reduced manual task time by 35% and improved issue resolution speed by 40%.
Top Performing Sales Associate
Swarovski
Jan 2019 - Jan 2021 (2 years)
Coordinated leadership schedules and client meetings, delivered executive-level service to VIP clients, drafted client correspondence, and prepared management reports while maintaining confidentiality and high professionalism.
Lead Customer & Support Specialist
The UPS Store
Jan 2017 - Jan 2018 (1 year)
Supervised daily operations and staff scheduling, managed confidential documentation, served as first point of contact for escalated client inquiries, and supported leadership in compliance and operational effectiveness.
Education
Degrees, certifications, and relevant coursework
TUTexas State University
Bachelor of Business Administration, Computer Information Systems
2017 - 2020
Completed a Bachelor of Business Administration in Computer Information Systems with coursework in data analytics and systems, graduating in 2020.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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