Bright Boateng

BB

Looking for a job

Bright Boateng

@brightboateng

Administrator at 65Square who prepares meeting agendas and minutes and tracks projects in GitLab.

At 65Square, I prepare agendas and meeting minutes that capture key decisions and action items.

I also manage and track projects using GitLab, coordinating tasks and monitoring progress across teams.

At Kotoku Plantwood Ltd, I responded to customer inquiries, resolved service issues, and tracked support tickets using Zendesk.

I planned and scheduled social media content using Canva, while also organizing calendars, files, and team communications. I'm Affluence-certified in Customer Support, Social Media, and Administrative Virtual Assistant.

Experience

Work history, roles, and key accomplishments

SQ

Current

Administrator

Current

65Square

Prepare meeting minutes and agendas for team and admin meetings, capturing key decisions and action items. Manage and track projects using GitLab, coordinating tasks and monitoring progress across teams.

Gitlab Project Management Meeting Minutes Agenda Task Coordination

KL

Virtual Assistant – Social Media & Customer Support

Kotoku Plantwood Ltd

Responded to customer inquiries via email and messaging channels in a timely, professional manner, ensuring high client satisfaction. Resolved customer complaints and service issues, escalating complex cases where needed and following up to ensure resolution.

Customer Support Zendesk Canva Social Media Management Content Scheduling Google Workspace Microsoft Office Trello Asana Slack Zoom Calendar Management Email Management

Education

Degrees, certifications, and relevant coursework

AA

Affluence Academy

Professional Development Trainee, Virtual Assistance

Completed professional development training in customer support, social media, and administrative virtual assistance.

UA

University of Professional Studies, Accra

Accounting

Studied accounting at the University of Professional Studies, Accra.

Tech stack

Software and tools used professionally

GitLab

AWeber

Slack

Zendesk

HubSpot

Apollo

Google Workspace

Trello

Asana

Zoom

Canva

Airtable

Meta Business Suite

Availability

Looking for a job

Location

Ghana

Authorized to work in

Salary expectations

30k+ USD

Job categories

Virtual Assistant Customer Support Representative Social Media Manager Virtual Administrative Assistant

Skills

Customer Support Social Media Management Administrative Support Calendar Management Inbox Management Content Scheduling Data Entry Reporting Meeting Minutes Project Tracking Customer Relationship Management Google Workspace Microsoft Office Canva Trello

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