At NexRep / CoverMyMeds, I contact pharmacies and insurance health plans for status updates and outcomes on prior authorization requests. I research requests, follow up, and document outcomes accurately while maintaining confidentiality.
At Carenet Health, I scheduled and updated patient appointments and charts, routed patients to appropriate departments, and submitted prescription refill and referral requests.
At Cahaba Medical Care, I entered and verified patient demographic and insurance information in electronic health records. I also checked insurance eligibility and scheduled appointments while following HIPAA requirements.
I earned an Associate of Science in Health Administration from Colorado Technical University. My experience includes healthcare administration, patient registration, insurance verification, and remote customer support.
