Looking for a job

Brian Oloo

@brianoloo

Message

Customer Success professional and virtual assistant focused on organized support and responsive client service.

Kenya

Message

What I'm looking for

I’m looking for a customer-focused role where I can manage inboxes, calendars, data, and client communication with precision. I want to support growth through organized workflows, reliable follow-through, and clear accountability.

I’m a virtual assistant and customer support professional who helps business owners and remote teams stay on track. I handle inboxes, calendars, spreadsheets, and client inquiries, so my clients can focus on growth and strategy.

I bring a passion for customer service and the hotel sector, with a sharp eye for detail and a strong organizational background. From corporate travel and logistics coordination, I’ve supported end-to-end planning with strict international compliance and clear, reliable communication.

I’ve also led execution as a project manager and supported teams through modern workflow changes like Trello, dependency mapping, milestone tracking, and risk management. In parallel, I’ve performed in-depth open source secondary research and built well-structured databases to support strategic planning decisions.

Experience

Work history, roles, and key accomplishments

Corporate Travel Coordinator

Wow Annual General Meeting

Jan 2016 - Jan 2020 (4 years)

Organized multi-day corporate travel arrangements, visa requirements, and itineraries for an executive attending the WOW Annual General Meeting in Brisbane, applying international compliance (e.g., Subclass 600 visa and customs procedures). Created a corporate networking program and managed a detailed travel/client-entertainment budget with a contingency margin, delivering an overall spend of $5,0

Visa Compliance (Subclass 600)itinerary planning Customs Documentation Budget Planning Stakeholder Management Compliance Research Risk Management

Project Manager - Mvita Hospital

AQSkill

Developed a project roadmap and workflow to bring a Level 4 hospital to Mvita by August 2027, including task dependencies and milestone tracking for the Project Manager and Technical Director. Introduced Trello to replace spreadsheet workflows and enable real-time tracking of compliance milestones such as NEMA environmental impact assessment progress.

Project Roadmapping Workflow Design Risk Management Trello (Agile Workflow)Compliance Management Project Tracking