Brianne Golding

As a seasoned customer service professional, I have honed my skills in providing exceptional service to clients. With a strong background in customer-facing roles, I possess excellent written and verbal communication skills, sharp attention to detail, and the ability to work efficiently under pressure. I am proficient in using various software and technology, including SAP, Sales Force, Microsoft Office, and more.

Throughout my career, I have consistently exceeded expectations in my roles, demonstrating my ability to multitask, work independently, and build strong relationships with customers. I am always open to learning new skills and finding creative ways to utilize them, making me a valuable asset to any organization.

At Acklands Grainger, my role as a Specialized Customer Service Representative was not just a job—it was a commitment to excellence. We were tasked with managing large customer accounts, a role that demanded meticulous attention to detail and a deep understanding of legal documents like Purchase Orders and Invoices. Our goal was always clear: to build genuine relationships with each client, and it was through empathy and personalized interactions and rapport that we achieved this.

The dedication to my craft extended to empowering new hires, where I collaborated closely with our trainer to ensure a seamless transition into the company. My passion for work is matched by my persistence and my eagerness to share knowledge — qualities that have not only defined my professional journey but have also been the cornerstone of delivering customer satisfaction and creating tailored solutions that resonate with client needs.

I am seeking a similarly challenging remote role that leverages my customer service expertise, many transferrable skills and provides opportunities for growth and professional development.