brianna norman
@briannanorman
Motivated recent graduate with expertise in customer service and administration.
What I'm looking for
As a recent graduate with a Bachelor of Science in Behavior and Social Sciences, I am motivated and detail-oriented, eager to leverage my expertise in a dynamic work environment. My experience spans customer service, administrative support, and patient care, where I have honed my communication and organizational skills.
In my role as Store Manager at Title Max, I assist customers with loan inquiries, ensuring they receive clear and accurate information about the loan application process. My previous experience as a Trademark Assistant at TAT Tax Service allowed me to provide exemplary customer service while managing business account setups and financial analysis. I thrive in team settings and am committed to delivering exceptional results.
Experience
Work history, roles, and key accomplishments
Store Manager
Title Max
Sep 2024 - Present (9 months)
As Store Manager, I assisted customers with loan inquiries, processed loan paperwork, and managed accounts. I communicated financial options clearly and resolved account-related issues while maintaining accurate records for audits.
Trademark Assistant
TAT Tax Service
Aug 2023 - Jan 2024 (5 months)
In my role as Trademark Assistant, I provided customer service, managed communications, and assisted in business account setups. I also provided accurate price estimates for trademarks and ensured timely follow-ups on emails.
Overnight Stocker
Walmart
Sep 2022 - Jul 2023 (10 months)
As an Overnight Stocker, I organized and stocked retail products according to planograms, replenished stock to meet customer demand, and maintained store cleanliness.
Counseling Intern
Synergy Counseling of Greenwood
Aug 2022 - Dec 2022 (4 months)
During my internship, I observed counseling sessions, facilitated patient approvals, and assisted with administrative tasks. I contributed to discussions on assessments and counseling methods with licensed counselors.
Administrative Assistant
Lander University
Aug 2021 - Mar 2022 (7 months)
As an Administrative Assistant, I supported the Student Life Director by planning events, managing schedules, and ensuring smooth operations for student initiatives.
Education
Degrees, certifications, and relevant coursework
Lander University
Bachelor of Science, Behavior and Social Sciences
2019 - 2023
Graduated with a Bachelor of Science in Behavior and Social Sciences, focusing on understanding human behavior and social interactions. Developed strong analytical and communication skills through coursework and practical experiences.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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