I want to leverage my skills to transition to a new field and gain new skills plus challenges.
Looking for a job
Tbanks 3939
@tbanks3939
Customer-focused administrative assistant transitioning from customer service with strong organizational skills.
United StatesWhat I'm looking for
I am a customer-centric professional transitioning into administrative support, bringing four years of hands-on customer service and team leadership experience. I resolve customer concerns with empathy and efficiency, maintain organized workflows, and quickly learn new systems to support office operations.
I have led large teams, improved productivity and service delivery, and consistently achieved high satisfaction and audit results. I am dependable, collaborative, and eager to apply my Microsoft Office skills and operational coordination experience to contribute to a professional office environment.
Experience
Work history, roles, and key accomplishments
WA
Current
Organized and stocked inventory to maintain efficient store operations and met daily productivity goals while collaborating with team members to sustain workflow.
Student Supervisor
Georgia Southern University
Aug 2022 - Oct 2023 (1 year 2 months)
Managed and coordinated a team of 100+ employees, optimizing workflow to improve productivity by 15% and reducing service delays by 10% while ensuring 100% internal audit compliance for facility operations.
Student Assistant
Georgia Southern University
Oct 2019 - Jul 2022 (2 years 9 months)
Managed multiple tasks under tight deadlines while handling customer complaints as first point of contact, achieving a 95% satisfaction rate and supporting team members to improve overall performance.
WA
Cashier
Processed high-volume customer transactions accurately and delivered consistent customer service while resolving customer questions and issues in a busy retail environment.
Education
Degrees, certifications, and relevant coursework
Georgia Southern University
Bachelor of Arts, Political Science
Bachelor of Arts in Political Science from Georgia Southern University.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
30k-60k USD
Job categories
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