Open to opportunities

Jamlick Kaburia

@jamlickkaburia

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Motivated hospitality professional skilled in food production, guest services, and POS/operations management.

Kenya

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What I'm looking for

I am seeking a hospitality role in food production or restaurant operations where I can apply POS and back-office skills, grow professionally, and contribute to a team-focused, service-oriented culture.

I am a motivated, responsible and adaptable hospitality professional with hands-on experience across food production, restaurant administration and room stewardship. I hold an Undergraduate Degree in Hotels and Hospitality Management from the University of Kabianga and practical certifications in beverages and espresso preparation, and I have operated systems such as Opera Xpress, Micros POS and GAAP back office.

My recent role was Restaurant Admin at Ngen Fast Foods (Dec 2021–June 2024) and prior experience includes cook and steward positions at Big Square, Enashipai Resort and Spa, and attachments at Starbucks and Alba Hotel. I bring strong customer-relations skills, basic kitchen equipment maintenance ability, and a commitment to excellence and integrity to support operational goals.

Experience

Work history, roles, and key accomplishments

Current

Tutor

Current

Milestone College

Jun 2025 - Present (3 months)

I am a tutor, teaching hotels and hospitality management, tasked with teaching, setting amd marking examination, ensuring curriculum is covered on time and full class attendance.

Teaching Customer Service Customer Relationship Management Customer Support Customer Engagement

Restaurant Admin

Ngen Fast Foods

Dec 2021 - Jun 2024 (2 years 6 months)

Managed restaurant administrative operations from December 2021 to June 2024, improving operational efficiency and supporting front-of-house and back-office processes.

Restaurant Operations POS (Micros Opera)Customer Relations Inventory Management Food Safety Cash Handling

Room Steward

Enashipai Resort and Spa

Dec 2018 - Dec 2018 (0 months)

Performed room stewarding duties in December 2018, maintaining cleanliness and guest satisfaction standards in a luxury resort environment.

Housekeeping Attention To Detail Time Management Teamwork

Hospitality Intern

Starbucks Hotel Eldoret

May 2018 - Aug 2018 (3 months)

Completed a hospitality attachment May–August 2018, assisting bar and service operations and gaining hands-on experience with espresso-based drinks and customer service.

Espresso Customer Relations POS Operation Service Etiquette

Hospitality Intern

Alba Hotel Meru

May 2016 - Sep 2016 (4 months)

Completed an attachment May–September 2016 supporting hotel operations and gaining foundational hospitality skills in food service and housekeeping.

Housekeeping Food Service Customer Service Teamwork Time Management

Education

Degrees, certifications, and relevant coursework

Metropolitan School of Business Management

Management Certificate, Management

Activities and societies: Employee stress and wellbeing management

Completed a management training program in June 2021 focused on employee stress and wellbeing management.

University of Kabianga

Bachelor of Science, Hotels and Hospitality Management

2014 - 2018

Activities and societies: Hands-on experience with Opera Xpress, Micros POS, GAAP back office

Completed an undergraduate degree in Hotels and Hospitality Management with practical experience in Opera Xpress Property Management System and Micros POS.