Brian Lazo
@brianlazo
I keep high-volume hardware, software, and network systems running reliably.
United StatesWhat I'm looking for
At Dave & Buster’s, I diagnose and resolve hardware, software, and network issues across 100+ arcade machines, improving uptime by approximately 30%.
I perform preventative maintenance, install and configure systems, troubleshoot LAN/WAN connectivity, and provide real-time technical support in a high-volume environment. My work earned Employee of the Month recognition in July 2025.
Previously at VIT, I supported enterprise network infrastructure, configured and troubleshot devices using TCP/IP, DNS, and DHCP, and resolved help desk requests. I bring an Electronics Engineering degree, bilingual English and Spanish communication, and hands-on IT support training.
Experience
Work history, roles, and key accomplishments
Support Technician / Game Technician
Dave & Buster's
Jan 2023 - Present (3 years 8 months)
Diagnosed and resolved hardware, software, and network issues across 100+ arcade machines, improving uptime by ~30%. Performed preventative maintenance and provided real-time technical support in a high-volume environment.
Education
Degrees, certifications, and relevant coursework
Universidad de Falcón (UDEFA)
Bachelor of Science, Electronics Engineering
Bachelor of Science in Electronics Engineering from Universidad de Falcón (UDEFA), Venezuela, completed in 2016.
Houston Community College
Technical Training, Information Technology
Technical training in A+ Hardware and Software at Houston Community College.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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