I've led enterprise digital programs at Markel, delivering platform implementation, content strategy, systems integration, and a corporate website redesign on time and within budget. I translate organizational priorities into executable roadmaps that align business leadership and development teams.
I managed DAM onboarding, domain portfolio management, broker billing integration, and content consolidation into a unified digital environment. I also led sprint planning, backlog refinement, stakeholder communications, and workflow improvements across technical, operational, and C-suite audiences.
At Virginia Tax, I led statewide web strategy and Drupal delivery, increasing total web traffic by 58% through the agency's first data-driven audience measurement approach. I also introduced Agile/Scrum practices, directed high-visibility legislative rollouts, and turned UX research into product decisions for a new online portal.
Earlier, I launched enterprise websites and Sitecore strategy at WestRock during a major merger, including Salesforce-integrated lead generation. Across association and nonprofit organizations, I've strengthened content governance, member platforms, web operations, analytics reporting, and award-winning website initiatives.

