Open to opportunities

Brian garcell

@briangarcell

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Results-driven professional with experience in automotive sales and IT operations.

Zimbabwe

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What I'm looking for

I am looking for a role that fosters growth, teamwork, and innovation.

I am a results-driven professional with a diverse background in automotive sales, IT operations, and business development. My career has been marked by a proven ability to lead teams, improve operational efficiency, and enhance customer satisfaction. I pride myself on my strong background in CRM systems, financial analysis, and digital transformation initiatives, which have been pivotal in driving revenue growth and customer engagement.

In my current role as a Business Development Supervisor at Lincoln of Cutler Bay, I lead a dedicated team focused on customer engagement and appointment coordination. I have successfully developed and executed quarterly sales and service targets while collaborating closely with sales and finance teams. My previous experience as a Pier Coordinator Manager at Cruise Port Destinations allowed me to manage IT infrastructure and cybersecurity, optimizing logistics and passenger services through effective vendor relations and digital transformation initiatives.

Experience

Work history, roles, and key accomplishments

Current

Business Development Supervisor

Current

Lincoln of Cutler Bay

Mar 2022 - Present (3 years 6 months)

Led a team focused on customer engagement, lead management, and appointment coordination. Developed and executed quarterly sales and service targets, collaborating with sales and finance teams to drive revenue growth and customer satisfaction.

Lead Management Sales Targets Customer Satisfaction CRM

Pier Coordinator Manager / IT Solutions

Cruise Port Destinations

Feb 2019 - Present (6 years 7 months)

Managed IT infrastructure, cybersecurity, and system compliance for cruise port operations, overseeing software, networking, and data analytics to optimize logistics and passenger services. Supervised check-in agents and emergency response coordination, leading vendor relations and digital transformation initiatives.

Infrastructure Cybersecurity Compliance Data Analytics Digital Transformation

Sales Associate

CarMax Automotive

Apr 2017 - Present (8 years 5 months)

Analyzed market trends and sales data to support pricing and inventory strategies, delivering exceptional customer service and guiding clients through purchase decisions. Prepared financial and compliance reports, ensuring adherence to dealership policies and building long-term customer relationships.

Market Analysis Customer Service Financial Reporting

Education

Degrees, certifications, and relevant coursework

Miami Dade College

Bachelor of Business Administration, Business Administration

Currently pursuing a Bachelor of Business Administration, building a strong foundation in business principles and practices. This ongoing coursework enhances skills in management, finance, and operations.

G. Holmes Braddock Senior High School

High School Diploma

Completed high school education, earning a diploma in 2017. This foundational education provided essential academic skills and prepared for further studies and professional development.