I’m looking to lead strategic operations and AI/ML model governance—building real-time dashboards, strengthening compliance, and scaling teams through modern workflow platforms and data-driven planning. I'm the person people call when silos need breaking, teams need rallying, and things need to get done. I see inefficiencies others miss and build systems that fix them.
Open to opportunities
Brian Croy
@briancroy
Chief of Staff driving AI/ML model strategy, governance, and measurable business value.
United StatesWhat I'm looking for
I’m a Chief of Staff with 19 years of progressive experience, including 6+ years managing Artificial Intelligence & Machine Learning (AI/ML) models at JPMorganChase. I oversee a $1.26B portfolio of 58 AI/ML models for the Consumer and Community Banking (CCB) AI/ML Marketing Modeling team, supporting 4 of the firm’s top 50 AI initiatives.
I’ve transformed how leadership interacts with model development data by conceiving and building centralized tracking systems, delivering real-time dashboards, data-driven insights, and capacity planning where none previously existed. At the team level, I design Monday.com workflows for automated task management, cross-board connectivity, and executive reporting—replacing manual Excel tracking and enabling data-driven workforce planning through real-time visibility into FTE utilization, assignments, availability, and skill-based resource allocation.
I also lead governance and trust-building work across the AI/ML lifecycle—uncovering reporting logic issues, restoring data integrity, reducing compliance risks, and influencing policy decisions to eliminate control breaks. I’ve managed 36 internal audit requests in 2024 with the highest possible audit ratings and zero findings both years, facilitated model review readiness, and led recruiting and program initiatives earlier in my career to scale critical talent needs.
Experience
Work history, roles, and key accomplishments
Current
Oversee a $1.26B portfolio of 58 AI/ML models supporting 4 of the firm’s top 50 AI initiatives for CCB AI/ML Marketing Modeling. Built Monday.com-based tracking and capacity planning dashboards, scaling adoption to 2,500+ users and leading 2024–2025 Internal Audit responses with zero findings.
Led recruiting strategy and a team of 5 recruiters for AI/ML, Data Science, quantitative modeling, and Office of the CFO roles across Commercial Banking and CCB portfolios. Increased hiring performance by 175% of annual goal, hired 15 PhD candidates in 8 months, and streamlined interview processes to support rapid headcount growth.
AI
Early Career Program Manager
Armstrong World Industries, Inc.
Jan 2017 - Jan 2019 (2 years)
Designed and executed university recruiting strategy across eight universities for six departments, including engineering, manufacturing, sales, and IT. Increased intern/co-op hires by 111% year-over-year.
MP
Lead Recruitment Business Partner
Motion Recruitment Partners
Jan 2014 - Jan 2017 (3 years)
Owned full recruiting lifecycle for two 400+ employee call centers, personally filling 447 direct-hire positions. Improved key metrics by increasing interview-to-offer rate 4%, decision-to-hires 11%, and reducing no-call-no-shows 8% through enhanced candidate engagement.
AS
Talent Acquisition Manager
Acloché Professional Staffing
Jan 2012 - Jan 2013 (1 year)
Managed recruiting and staffing activities as a talent acquisition manager for professional placement needs. Drove coordination across hiring workflows to support client and candidate requirements.
Education
Degrees, certifications, and relevant coursework
MA
Monday Academy
Monday.com Work Management Advanced Certification, Monday.com Work Management
2025 -
Completed the Monday.com Work Management Advanced Certification, focusing on workflow automation, executive reporting, workforce planning, capacity management, and scalable system design.
MA
Monday Academy
Monday.com Work Management Core Certification, Monday.com Work Management
2025 -
Completed the Monday.com Work Management Core Certification, covering task management, timeline/milestone tracking, dashboard design, and process standardization.
The Pennsylvania State University
Bachelor of Science, Business Administration
Earned a Bachelor of Science in Business Administration at The Pennsylvania State University.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Salary expectations
170k-250k USD
Social media
Job categories
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