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Brett TurnerBT
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Brett Turner

@brettturner

Operations coordinator at CLEVELAND ROCKS WINDSHIELD REPAIR LLC coordinating mobile service appointments, daily schedules, and customer records.

United States
Message

What I'm looking for

I’m ready to apply my experience coordinating people, schedules, and time-sensitive work to logistics operations while learning new systems and terminology.

At CLEVELAND ROCKS WINDSHIELD REPAIR LLC, I perform mobile windshield repairs and coordinate customer appointments and daily service schedules. I also handle customer communication, estimates, service documentation, payments, and records using Microsoft Office and GlassBiller CRM/ERP.

At GENE PTACEK & SON, I coordinated scheduling and project activities for fire and life-safety service work. I arranged acceptance testing with customers, technicians, building departments, and fire departments, and prepared municipal permits.

At KINETIX FIRE & LIFE SAFETY, I created daily service routes and assigned work to field technicians. I coordinated workloads based on location, priorities, and service requirements.

At SOUTHERN CROSS CORP., I performed residential natural-gas meter inspections for Dominion and completed assigned field routes. I was promoted to Supervisor for the final three months, coordinating daily field activities and routes and resolving field issues.

Experience

Work history, roles, and key accomplishments

CL
Current

Windshield Repair Technician / Operations

Cleveland Rocks Windshield Repair LLC

Jan 2026 - Present (9 months)

Performs mobile windshield repair services and coordinates customer appointments and daily service schedules. Manages customer communication, estimates, service documentation, payments, and records using Microsoft Office and GlassBiller CRM/ERP.

CE

Scheduler

Certasite

Aug 2023 - Sep 2024 (1 year 1 month)

Scheduled field technicians for fire and life-safety service and inspection work. Coordinated appointments, technician availability, customer requirements, and changing priorities.

KS

Administrative Assistant

Kinetix Fire & Life Safety

Aug 2021 - Dec 2022 (1 year 4 months)

Created daily service routes and assigned work to field technicians. Coordinated technician workloads based on location, priorities, and service requirements, and supported the supervisor with administrative duties.

SS

Fire Prevention Manager

Sievers Security

Dec 2012 - Jun 2021 (8 years 6 months)

Managed scheduling and coordination of fire-prevention and life-safety service activities. Coordinated acceptance testing with customers, field personnel, building departments, and fire departments, and prepared municipal permits.

SC

Field Technician / Supervisor

Southern Cross Corp.

Mar 2007 - Jun 2012 (5 years 3 months)

Performed residential natural-gas meter inspections for Dominion, including leak inspections, meter readings, remote-reader comparisons, and anode readings. Planned and completed assigned field routes while maintaining accurate service documentation.

UN

Aviation Fuels

United States Navy

Jan 1996 - Dec 1999 (3 years 11 months)

Supported shipboard aviation operations through the safe handling, transfer, and purification of aviation fuel. Operated and maintained fuel-handling equipment while following strict safety and operational procedures.

Education

Degrees, certifications, and relevant coursework

GS

Geneva High School

High School Diploma, General Studies

Earned a high school diploma in Geneva, Ohio.

Tech stack

Software and tools used professionally

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