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@elizabethlam
Passionate instructional designer creating engaging, learner-centered experiences.
As an instructional designer, I am dedicated to creating engaging, learner-centered experiences that leverage evidence-based design, technology, and creativity. With a Master’s of Education in Curriculum & Instruction and certifications in Instructional Design and Technical Writing, I bring a wealth of knowledge and expertise to my work.
Throughout my career, I have partnered with Subject Matter Experts to design Virtual Instructor-Led Training (VILT) and e-learning courses on critical topics such as Cybersecurity and Canadian Data Protection. My experience includes developing an e-learning course on Cargo Securement for the Alberta Motor Transport Association and creating performance support tools for clients like Stanford University and Syncrude.
I am committed to conducting thorough Learning Needs Analyses to identify gaps and address them with targeted training and support materials. My ability to manage multiple deliverables while ensuring quality assurance in fast-paced environments has been key to my success in instructional design.
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Work history, roles, and key accomplishments
Western Bank
Jan 2021 - Jan 2025 (4 years)
Partnered with Subject Matter Experts to design Virtual Instructor-Led Training (VILT) E-learning and self-paced e-learning courses on topics such as Cybersecurity, Consumer Protection, Canadian Data Protection, Foreign Account Tax Compliance (FATCA), Form Digitization, and Western Bank Portfolio Risk Management. Developed an e-learning course on Cargo Securement for the Alberta Motor Transport As
Dynacor Media
Jan 2017 - Jan 2020 (3 years)
Developed e-learning storyboards on topics such as SAP Fiori, Workplace Safety, Sustainable Fishing, and Virtual Robotics. Created performance support tools such as job aids and quick reference guides for clients including Stanford University and Syncrude.
TransCanada Pipelines
Jan 2017 - Jan 2017 (0 months)
Facilitated SME sessions, coordinated with stakeholders, managed multiple deliverables, and ensured quality assurance in a fast-paced environment. Reviewed a Diverse Energy training module content for Athabasca University.
AltaGas
Jan 2017 - Jan 2017 (0 months)
Conducted a Learning Needs Analysis (LNA) to identify gaps and addressed them through targeted training and support materials aligned with the approved support strategy. Designed specifications to support pipeline engineers by analyzing and refining technical content for clarity and accuracy.
Degrees, certifications, and relevant coursework
Master's of Education, Instructional Design
Activities and societies: Reviewed a Diverse Energy training module content for Athabasca University.
Holds a Master’s of Education in Curriculum & Instruction along with certifications in Instructional Design and Technical Writing. Developed an e-learning course on Cargo Securement for the Alberta Motor Transport Association.
Bachelor of Arts, Sociology
Activities and societies: Conducted a Learning Needs Analysis (LNA) to identify gaps and addressed them through targeted training and support materials aligned with the approved support strategy.
Developed e-learning storyboards on topics such as SAP Fiori, Workplace Safety, Sustainable Fishing, and Virtual Robotics. Created performance support tools such as job aids and quick reference guides for Instructional Xpan clients, including Stanford University, Syncrude, Monterrey Bay Aquarium, and Association for Energy Safety Canada.
Technical Writing, Technical Writing
Designed specifications to support pipeline engineers by analyzing and refining technical content for clarity and accuracy. Facilitated SME sessions, coordinated with stakeholders, managed multiple deliverables, and ensured quality assurance in a fast-paced environment.
Software and tools used professionally
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