Brett Matzke
@brettmatzke
Experienced educator and systems administrator focused on sustainability.
What I'm looking for
I am a dedicated professional with a strong background in education and technology, currently serving as an Adjunct Instructor at the Rochester Institute of Technology. My role involves mentoring students and enhancing their academic experiences through effective teaching strategies. I am passionate about fostering a supportive learning environment that promotes retention and success.
With extensive experience as a Research Systems Administrator, I have managed computing resources and strategic planning for the Chester F. Carlson Center for Imaging Science. My expertise includes overseeing departmental budgets, implementing computing policies, and collaborating with various stakeholders to ensure the effective use of technology in academic and research settings.
Experience
Work history, roles, and key accomplishments
Adjunct Instructor - RIT 365 and CRP
Rochester Institute of Technology
Jan 2022 - Present (3 years 5 months)
Taught multiple sections of RIT's freshman integration program, RIT 365, mentoring new college students to improve their initial college experience and educational outcomes. Worked with students individually and in groups to enhance retention and academic success. Instructed Academic Strategies classes, covering essential skills like time management, project planning, and effective study habits.
Research Systems Administrator
Rochester Institute of Technology
Jan 2006 - Present (19 years 5 months)
Provided technology resources to the Chester F. Carlson Center for Imaging, managing the departmental computing budget, including planning, procurement, and allocation of funds. Strategically planned computer resources to meet present and future computing needs, managing multiple IT projects and collaborating with campus-wide IT groups. Created, implemented, and enforced computing policy, managed
Technical Support Specialist
New School University
Jan 2003 - Present (22 years 5 months)
Maintained Active Directory, including account creation and group policies, and provided primary system administration for a Windows 2003 domain with 16 servers. Managed 500 Windows XP PCs, strategically planned computing resources in classrooms and labs, and created annual Windows XP images. Provided 2nd and 3rd level technical support for 1000 computers in a PC/Mac environment, installed and mai
Help Desk Technical Support Specialist
New School University
Jan 2001 - Present (24 years 5 months)
Provided end-user support for both PC and Mac in a Novell Netware environment, offering phone-based and desktop support to faculty and staff. Conducted training for faculty in basic computer usage and created and maintained a library of Windows images for faculty and staff computers. Set up and installed new hardware and software, and provided documentation for help desk staff.
MIS – Desktop Support – Helpdesk
TalkAmerica
Jan 2000 - Present (25 years 5 months)
Provided both phone-based and desktop support for a large call center, assisting over 500 end-users on an NT TCP/IP based network. Supported multiple servers running NT4, Netware, and UNIX.
Education
Degrees, certifications, and relevant coursework
Rochester Institute of Technology
Master of Science, Sustainable Systems
Grade: 3.9
Focused on sustainable systems with an emphasis on education, transportation, and energy systems. Achieved a G.P.A. of 3.9.
Rochester Institute of Technology
Master of Science, Networking, Security, and System Administration
Grade: 3.71
Studied networking, security, and system administration within the Golisano College of Computing and Information Sciences. Graduated with a G.P.A. of 3.71.
University of South Florida
Bachelor of Art, Philosophy
Grade: 3.59
Completed a Bachelor of Art in Philosophy from the College of Arts and Sciences. Graduated with a cumulative G.P.A. of 3.59.
Availability
Location
Authorized to work in
Job categories
Skills
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