Brenda Veras

I am an experienced administrator and business owner with a proven record in DMV operations, client service, and office management. I founded and run a licensed DMV private service bureau, managing vehicle registrations, title transfers, tag renewals, notary services, and regulatory compliance.

In prior roles I coordinated complex title and registration work for multi-dealer auto operations, implemented office systems to improve workflow, and served as a trusted liaison between clients and state motor vehicle agencies. I maintain rigorous documentation standards and process controls to ensure accuracy and compliance.

Most recently I worked as a Crisis Support Operator providing prompt, compassionate emergency response for medically vulnerable clients, coordinating with EMS, healthcare providers, and family contacts while adhering to HIPAA and internal compliance standards. I document interactions carefully and escalate appropriately under pressure.

I bring bilingual communication in English and Spanish, strong customer service and time-management skills, and certifications that include a NY Licensed PSB and New York State teacher certification. I seek roles where I can apply operational discipline, client advocacy, and emergency-response reliability.