Brenda Nabaziwa

• Support program operations, partnerships, recruitment activities, and administrative workflows that connect young Africans with internship and employment opportunities.
• Coordinate recruitment activities by tracking candidates, scheduling interviews, maintaining timelines, and supporting hiring workflows to keep processes organized and moving forward.
• Manage communication throughout the recru

Support program operations, partnerships, and recruitment activities connecting young Africans with internship and employment opportunities. Coordinate candidate tracking, scheduling, and communication to ensure organized hiring workflows.

• Supported a US-based remote learning and internship program through administrative coordination, virtual meeting support, onboarding, documentation, and day-to-day program operations.
• Coordinated onboarding activities for new interns, helping ensure participants received the information and support needed to begin successfully.
• Supported virtual meetings and learning sessions using Zoom and

• Supported the planning and execution of multiple events while coordinating administrative activities, schedules, vendors, payments, communications, and day-to-day operational requirements.
• Coordinated event logistics including venue arrangements, catering, suppliers, and vendor communication to support smooth event delivery.
• Maintained event calendars, schedules, and internal records, ensur

• Provided customer support by responding to inquiries, resolving concerns, and helping customers navigate product and service-related issues.
• Responded to customer inquiries and concerns, providing clear and timely information and support.
• Followed up with customers to confirm that issues had been resolved and ensure continued satisfaction.
• Troubleshot common customer issues and guided use

• Supported customer service operations by responding to inquiries, resolving customer concerns, and coordinating with internal teams to provide timely solutions.
• Responded to customer inquiries and provided accurate information in a clear and professional manner.
• Collaborated with internal teams to resolve customer issues and ensure appropriate follow-up.
• Escalated customer needs and opport

Virtual Assistant Certificate

Virtual Assistant Fundamentals
Virtual Assistant Training &Business Setup

Second Class Honors - Upper Division
GPA - 4.07
CGPA - 3.95

Course Units included;
Social Administration
Political Science
Human Empowerment
Practical Entrepreneurship

Grade: Second Class Honors - Upper Division, GPA 4.07, CGPA 3.95

Earned a Bachelor of Arts in Social Sciences with Second Class Honors - Upper Division, achieving a GPA of 4.07 and CGPA of 3.95.