Brayner Azofeifa
@braynerazofeifa
Systems Engineer specializing in IT support, infrastructure, networking, QA, and reliable business operations.
Costa RicaWhat I'm looking for
I am a Systems Engineer with experience in technical support, IT infrastructure, networking, internal and hotel systems, QA, documentation, and user assistance. I have worked in environments where technology must remain reliable to sustain daily operations.
My experience includes troubleshooting and resolving incidents; preventive and corrective maintenance of computers, laptops, printers, monitors, and peripherals; support for Microsoft 365, UniFi/Ubiquiti networks, monitoring tools, IP telephony, and business systems; and clear communication with technical and non-technical users.
I approach problems analytically: understand the root cause, organize the available information, test methodically, document the process, and implement practical solutions that help users and the business.
I am interested in remote opportunities in IT support, infrastructure, SaaS support, QA, systems, and technology operations where I can contribute strong problem-solving, documentation, and communication skills.
Experience
Work history, roles, and key accomplishments
Provided technical support to users, computers, printers, peripherals, hotel systems, Microsoft 365 services, basic IT infrastructure, UniFi/Ubiquiti networks, monitoring tools, and internal documentation in a demanding hospitality environment.
Provided technical support to users, computers, printers, peripherals, hotel systems, Microsoft 365 services, basic IT infrastructure, UniFi/Ubiquiti networks, monitoring tools, and internal documentation in a demanding hospitality environment.
Performed preventive maintenance on printers, desktops, laptops, monitors, and peripherals, following established inspection and equipment care procedures.
Reviewed, classified, and labeled operational and visual data for automated Just Walk Out systems, following quality and consistency guidelines.
Education
Degrees, certifications, and relevant coursework
Universidad Internacional San Isidro Labrador
Licenciatura, Ingeniería de Sistemas
2023 - 2026
Grade: Completed
Activities and societies: Systems Engineering coursework
Completed all academic coursework and requirements for the Licentiate Degree in Systems Engineering. University certification issued in January 2026; graduation oath and physical diploma delivery remain pending.
Universidad Internacional San Isidro Labrador
Bachillerato, Ingeniería de Sistemas
2020 - 2024
Grade: Completed
Activities and societies: Systems Engineering coursework
Bachelor's Degree in Systems Engineering issued on August 9, 2024.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Social media
Job categories
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