Open to opportunities

esther saintil

@esthersaintil

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Dedicated bilingual Pharmacy Technician pursuing an Associate's degree in Biology.

United States

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What I'm looking for

I seek a role in a supportive healthcare environment that values patient care and offers opportunities for professional growth.

I am a dedicated bilingual Pharmacy Technician currently pursuing an Associate's degree in Biology at Miami-Dade College, where I maintain a 4.0 GPA. My education has equipped me with a solid foundation in medical and pharmacy terminology, and I am committed to providing exceptional patient care. I have a proven track record of efficiently coordinating with pharmacists and assisting over 200 patients daily, ensuring their medication needs are met with accuracy and confidentiality.

With approximately five years of customer service experience in hospitality, I have honed my skills in communication and problem-solving. My roles as a Front Desk Receptionist and Sales Associate have further developed my ability to engage with diverse clientele, manage sensitive information, and maintain a welcoming environment. I am proficient in Microsoft Office Suite and possess a Registered Pharmacy Technician License, which allows me to contribute effectively to any healthcare team.

Experience

Work history, roles, and key accomplishments

Current

Pharmacy Technician

Current

Walgreens

Dec 2023 - Present (1 year 5 months)

Coordinated with pharmacists to provide medication to over 200 patients daily, upholding confidentiality while processing thousands of prescriptions. Engaged with over 100 customers and patients daily, resolving insurance issues and facilitating prior authorizations for over 50 patients weekly. Processed and typed over 100 prescriptions daily, ensuring accuracy of medications, dosages, and patient

Patient Engagement Data Entry Customer Service

Front Desk Receptionist

Holiday Inn

May 2023 - Jan 2024 (8 months)

Processed hundreds of guest requests daily, promptly notifying management of reservation discrepancies. Counted and reconciled bank tills at the beginning and end of each shift. Organized confidential registration information and oversaw online and phone reservations with accuracy.

Confidentiality Data Entry Customer Service Communication Problem Solving

Front Desk Receptionist

Palm Bay Towers

Feb 2022 - May 2023 (1 year 3 months)

Greeted residents and managed access for contractors and construction personnel, verifying credentials. Filed incident reports and detailed records of residents' contract information and documentation. Compiled and submitted detailed reports of shift-related incidents and acknowledged over 50 incoming calls daily.

Resident Relations Access Control Incident Reports Documentation Communication Customer Service Data Entry Confidentiality Lobby Management

Sales Associate

Old Navy

Oct 2020 - Feb 2022 (1 year 4 months)

Handled calls to support order fulfillment for over 50 online and in-store purchases daily. Assured customer confidentiality when applying for credit cards and ensured a clean store environment. Oversaw and guided over 20 employees during training processes.

order fulfillment Customer Service Confidentiality Training Sales Communication Team Leadership

Education

Degrees, certifications, and relevant coursework

Miami Dade College

Associate of Science, Biology

2021 - 2025

Grade: 4.0/4.0

Activities and societies: GPA: 4.0/4.0.

Pursuing an Associate's degree in Biology. Relevant coursework includes Human Anatomy and Physiology, Intro to Computer Tech & Apps, and Introduction to Communication.