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Brandon Souvannarath

@brandonsouvannarath

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IT Technician skilled in hardware, troubleshooting, networking fundamentals, and software systems.

United States

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What I'm looking for

I’m looking for an IT support role where I can troubleshoot quickly, deploy and maintain workstations, and support users with networking basics. I want hands-on work in a fast-paced team that values reliability and clear communication.

I’m a hands-on IT professional focused on computer hardware, troubleshooting, networking fundamentals, and reliable software systems. I build and maintain computers, configure operating systems, and resolve technical issues in fast-paced environments.

Since 2021, I’ve supported real-time production needs as a Capture Artist at NoodleHaus, troubleshooting technical issues, configuring and maintaining high-performance workstations, and collaborating with major game companies to deliver high-quality media.

My technical foundation includes an Advanced Software Engineering Certificate, plus working knowledge of tools and technologies like Office 365, Docker, Git, and core programming languages. I bring a practical, user-focused approach—quick diagnosis, clear communication, and dependable execution.

Experience

Work history, roles, and key accomplishments

Current

Capture Artist

Current

NoodleHaus

Jan 2021 - Present (5 years 5 months)

Troubleshoot technical issues in real-time production environments and configure/maintain high-performance workstations. Capture and manipulate in-game footage to improve company exposure while partnering with major game companies on high-quality media.

Technical Troubleshooting Media Footage Capture

Ride Operator

SeaWorld

Jan 2017 - Jan 2020 (3 years)

Delivered high-volume customer support and training while enhancing guest experience through meaningful interactions. Supported operational activities, including assisting with opening a new ride.

Customer Support Training Delivery Guest Experience Communication Issue Resolution Team Coordination Operational Support Service Excellence

Backroom Team Member

Target

Jan 2015 - Jan 2016 (1 year)

Received and packaged over 200 online orders daily to support fast, high-volume fulfillment. Managed backroom stock to keep inventory organized and ready for order processing.

order fulfillment Packaging Inventory Management stock replenishment Order Processing Accuracy And Speed