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Brandon Lindley

@brandonlindley

Retail operations leader at SB Pop LLC who turned Hawaii operations profitable and grew revenue across two consecutive years.

United States

Message

At SB Pop LLC and Sweet Bossa LLC, I built and operated 9 Havaianas franchised and licensed retail locations across 3 states and 5 tourism markets. I owned P&Ls, budgets, sales forecasts and quarterly reviews, using location results to guide purchasing, staffing and investments.

I grew Hawaii revenue 34.2% in 2024 and 33.7% in 2025, turning a $25.6K operating loss in 2023 into profits in both following years. I also directed seasonal buying, inventory allocation and visual merchandising, and coordinated site development, openings and relocations.

At The Ritz-Carlton, Rancho Mirage, I directed a three-week Porsche global launch and resort buyout that generated $7M in event revenue. Earlier, at The Venetian Resort & Casino, I delivered programs for 1,200+ international VIP guests and achieved combined actualized spending 45% above contracted minimums in the strongest annual performance year.

My experience also includes front office, sales and event management at Marriott International and auto injury claims adjusting at State Farm. I hold a Master of Hospitality Administration and CMP and CPCE credentials, and currently serve as VP of Education for MPI Aloha.

Experience

Work history, roles, and key accomplishments

Current

Founder and Managing Member

Current

SB Pop LLC and Sweet Bossa LLC

Apr 2017 - Present (9 years 7 months)

Built and operated 9 Havaianas franchised/licensed retail locations across 3 states and 5 tourism markets, leading strategy, staffing, brand relationships and operating standards. Grew Hawaii revenue 34.2% in 2024 and 33.7% in 2025, turning a $25.6K operating loss in 2023 into profits in both 2024 and 2025.

Business Development P&L management Budgeting Forecasting Quickbooks Retail Operations Franchise Management vendor negotiation Real Estate Project Management Team Leadership Visual Merchandising Inventory Management demand planning Strategic Planning

Senior Meetings and Special Events Manager

The Ritz-Carlton, Rancho Mirage

Mar 2016 - Oct 2019 (3 years 7 months)

Directed a three-week Porsche global launch and resort buyout generating $7M in event revenue, aligning client requirements, departments, vendors, budgets and schedules. Supervised a manager and coordinator, partnered with 50+ banquet and F&B personnel, and supported pre-contract site visits for multimillion-dollar programs.

Event Management Program Delivery Client Relations Budget Management Forecasting Team Leadership Vendor coordination Site visits Banquet Operations Food and Beverage

Catering Conference Manager

The Venetian Resort & Casino

Dec 2012 - Mar 2015 (2 years 3 months)

Achieved combined actualized spending 45% above combined contracted minimums in the strongest annual performance year through tailored recommendations and coordinated execution. Delivered programs for 1,200+ international VIP guests, coordinated security arrangements with Sands One, and led employee recognition galas with executive stakeholders.

Catering Management Conference Services Client Relations VIP Services Coordination Security Coordination Event Execution Unionized Environment Stakeholder Management

Front Office, Sales and Event Management

Marriott International

May 2002 - Nov 2012 (10 years 6 months)

Coordinated room blocks, group resumes and banquet event orders for 100+ annual programs, including airline and corporate accounts; led banquet teams of up to nine. Supported the GM and Sales, Front Office and F&B leaders; coordinated administrative priorities and cross-department financial reconciliations. Advanced to lead and train staff, delivered personalized Elite guest service, and supported

Event Management Front Office Operations Sales Support Banquet Operations Team Leadership Guest Service Financial Reconciliations Training Night Audit Shuttle Operation

Auto Injury Claims Adjuster

State Farm

Jul 2008 - Oct 2011 (3 years 3 months)

Investigated claims, interpreted policy and regulatory requirements, negotiated resolutions and maintained records supporting mediation, arbitration and litigation.

Claims Investigation Policy Interpretation Regulatory Compliance Negotiation Record keeping Mediation Arbitration Litigation Support