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Kristen OConnor

@koconnor

I turn complex operations, vendor partnerships, and events into organized, measurable business results.

United States
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What I'm looking for

I'm looking for a role where I can bring structure to complex operations, build strategic vendor partnerships, negotiate effectively, improve processes, and align cross-functional teams to deliver measurable results.

I bring more than 20 years of experience turning business objectives into executable operational plans. At the Maricopa County Bar Association, I led programs, vendor partnerships, and cross-functional initiatives that contributed to a 14% increase in event attendance.

I manage 25+ vendor relationships, negotiate contracts, oversee budgets and logistics, and execute 50+ annual programs and initiatives. I also developed marketing campaigns that grew LinkedIn from 1,200 to 2,500+ followers, Instagram from 40 to 200+, and Facebook to more than 2,300 followers.

Across hotels, resorts, and convention environments including Classic Hotels & Resorts, Renaissance Phoenix Downtown Hotel, Pointe Hilton Squaw Peak Resort, Fairmont Scottsdale Princess, Hilton Sedona Resort, and Mandalay Bay, I've delivered corporate meetings and events ranging from intimate programs to conventions exceeding 10,000 attendees.

Experience

Work history, roles, and key accomplishments

RH

Event Manager

Renaissance Phoenix Downtown Hotel

Aug 2019 - Sep 2020 (1 year 1 month)

Managed end-to-end operational execution for large-scale corporate meetings and events, overseeing room block performance, reservation logistics, and cross-functional coordination.

FP

Conference Services Manager

Fairmont Scottsdale Princess

Dec 2013 - Sep 2014 (9 months)

Managed operational planning and execution of complex group programs within a luxury resort, analyzing competitive pricing and aligning cross-functional hotel operations to deliver exceptional service.

MC

Catering Coordinator

Mandalay Bay Resort & Casino Convention Center

Sep 2007 - Jul 2012 (4 years 10 months)

Produced operational execution plans for convention-scale programs exceeding 10,000 attendees, translating client requirements into detailed documentation for seamless execution.

Education

Degrees, certifications, and relevant coursework

ES

Euphoria Institute of Beauty, Arts & Sciences

Cosmetology, Cosmetology

Studied cosmetology at Euphoria Institute of Beauty, Arts & Sciences.

CS

Cimarron-Memorial High School

Diploma, General Studies

Earned a high school diploma from Cimarron-Memorial High School.

Tech stack

Software and tools used professionally

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