Brandon Golden

Coordinate treatment planning, scheduling, and follow-up between patients, doctors, and the dental team. Explain recommended treatment and guide patients through next steps, financial, and insurance information.

Owned an assigned territory and independently managed priorities, customer interactions, and daily activity. Guided customers through onboarding and activation; resolved concerns and handled objections to close sales.

Guided clients through Medicare coverage options and enrollment, tracking follow-up in CRM systems. Worked independently in a regulated environment while meeting accuracy and compliance standards.

Managed customer accounts and service schedules across a territory; built long-term client relationships. Identified account growth opportunities and resolved customer issues through to completion.

Managed a territory and helped local businesses adopt merchant payment services; developed and maintained accounts.

Provided remote technical support, onboarding, and training for software customers.

Led daily sales and customer service operations and held the team to performance standards. Coached, trained, and developed associates through direct feedback and ongoing support. Resolved escalated customer concerns, protected key relationships, and managed staffing and scheduling.

Earned a High School Diploma from Lodi High School.