Booma N
@booman
Experienced Sr. Sales Support Analyst with expertise in customer management.
What I'm looking for
I am a dedicated Sr. Sales Support Analyst with over four years of experience in managing customer interactions and driving opportunity management at Siemens Technology and Services. My role involves bid preparation, renewals, and ensuring compliance with US Federal Acquisition Regulations. I thrive in fast-paced environments where I can leverage my skills in risk management and cross-functional collaboration to deliver exceptional results.
Throughout my career, I have successfully coordinated project reviews, prepared Standard Operating Procedures, and collaborated with various teams to enhance operational efficiency. My technical background in Electronics and Instrumentation Engineering allows me to effectively communicate with engineering teams to resolve complex issues and develop tailored solutions for clients.
I am passionate about continuous learning and am eager to take on challenging responsibilities that will further enhance my knowledge and skill set in the R&D and manufacturing sectors. I believe in fostering strong client relationships and am committed to delivering high-quality service that meets and exceeds customer expectations.
Experience
Work history, roles, and key accomplishments
Sr. Sales Support Associate
Siemens Technology and Services Pte Ltd
Feb 2020 - Mar 2024 (4 years 1 month)
Managed customer interactions, bid preparation, opportunity submissions, and renewals. Supported project risk reviews and collaborated with cross-functional teams to ensure smooth operations. Prepared SOPs and conducted client feedback campaigns to enhance service delivery.
Application Support Engineer
Elger Controls India Pvt Ltd
Sep 2019 - Oct 2020 (1 year 1 month)
Performed detailed sizing and selection of electric and pneumatic actuators based on customer requirements. Prepared techno-commercial offers and proposals, ensuring they met customer needs and company policies.
Education
Degrees, certifications, and relevant coursework
K.L.N. College Of Engineering
Bachelor of Engineering, Electronics and Instrumentation Engineering
2015 - 2019
Grade: 64%
Studied Electronics and Instrumentation Engineering, focusing on the principles of electronics, instrumentation systems, and their applications in various fields. Achieved a score of 64%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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