Looking for a job

SAMUEL BONIFACE

@bonifacesamuel

I improve customer relationships through customer support, sales, supervision, and complaint resolution. and increase Revenue by 40%

Nigeria

Message

What I'm looking for

I'm looking for remote customer-facing roles in sales, virtual assistance, or customer support where I can resolve customer concerns, build strong relationships, and support efficient daily operations.

I am a customer-focused professional with experience in Sales & Sales Support, Customer Service, Customer Support, Virtual Assistance, De-escalation & Conflict Resolution, Problem Solving, and Team Leadership & Supervision.

My professional background has involved working directly with customers, supporting sales, resolving complaints, coordinating teams, managing day-to-day tasks, and helping businesses maintain strong customer relationships. I focus on understanding the customer's actual need, communicating clearly, addressing concerns professionally, and providing practical solutions that create value for both the customer and the business.

I hold a Certificate in Business Administration from Faith Leads University, Florida

I bring a customer-first mindset, strong communication skills, adaptability, accountability, and a genuine commitment to delivering professional service and creating measurable value for the team and customers I support.

Experience

Work history, roles, and key accomplishments

Supervisor

Bellyvilla Kitchens

Jun 2025 - Dec 2025 (6 months)

Supervised daily operations and coordinated staff activities. Assisted customers with inquiries and service-related concerns, handled complaints, and supported inventory management.

Customer Support Customer Relationship Management Conflict Resolution Team Leadership Inventory Management Operations

Sales Supervisor

Frank and Gene Energy

Jan 2018 - Dec 2020 (2 years 11 months)

Supervised daily sales operations and team activities. Built and maintained strong customer relationships, resolved complaints, and supported customer retention efforts.

Sales Customer Relationship Management Customer Support Conflict Resolution Team Leadership

Teacher

Thelma Best High School

Jan 2017 - Dec 2018 (1 year 11 months)

Delivered lessons and supported student learning. Maintained effective communication with students, parents, and staff, developing strong organizational and interpersonal skills.

Communication Skills Interpersonal Skills Organizational Skills Teaching