Bolajoko Bada
@bolajokobada
I build trusted client relationships, coordinate complex services, and support customer success through clear communication.
FinlandWhat I'm looking for
I've built trust-based relationships with patients, families, and multidisciplinary teams across Helsinki City Social and Healthcare Sector for more than a decade.
I assess changing needs, coordinate admissions, discharges, referrals, rehabilitation, and follow-up, while communicating complex information clearly and resolving or escalating issues appropriately.
Through freelance Scrum/Agile project work, I've facilitated prioritization, feedback, collaboration, and continuous improvement. In B2B beauty and women’s accessories sourcing, I've developed supplier relationships and coordinated product specifications and commercial information.
I'm transitioning these client-facing, service-coordination strengths into Customer Success and developing my CRM capability through HubSpot Academy. I bring experience with digital documentation systems, user feedback, data protection, and independent work across changing environments.
Experience
Work history, roles, and key accomplishments
Practical Nurse
Seure Henkilöstöpalvelut Oy
May 2016 - Present (10 years 4 months)
Provide client-centered services across different healthcare facilities, teams, workflows and service environments. Adapt rapidly to changing priorities while maintaining high standards of communication, documentation and service.
Practical Nurse / Registered Nurse
Helsinki City Social and Healthcare Sector
May 2014 - Present (12 years 4 months)
Build and maintain professional, trust-based relationships with patients, families and multidisciplinary teams. Assess individual needs, functional status, risks and changing requirements; coordinate appropriate next steps and follow-up.
Research Assistant
University of Helsinki
May 2011 - Nov 2011 (6 months)
Conducted data collection, monitoring, documentation, laboratory analysis and sample collection; used SPSS and chi-square testing.
Research Assistant
Lagos State University
May 2005 - Jun 2006 (1 year 1 month)
Conducted laboratory analyses, sample collection, data collection, monitoring and documentation; supported field research.
Scrum Master / Agile Project Work
Freelance / Independent
Facilitated collaboration, prioritization, feedback and continuous improvement; helped identify blockers and keep work moving.
B2B Product Sourcing
Freelance / Independent
Develop supplier relationships, review product specifications and commercial information, and coordinate multiple sourcing priorities.
Education
Degrees, certifications, and relevant coursework
HubSpot Academy
CRM / Customer Success Certification, Customer Success
2026 -
In progress, started September 2026, pursuing a CRM / Customer Success Certification.
Åbo Akademi University
Master's Degree, Advanced Practice Nursing
2021 - 2024
Pursued a Master's Degree Programme in Advanced Practice Nursing from August 2021 to December 2024.
Arcada University of Applied Sciences
Bachelor of Health Care, Nursing
2012 - 2017
Completed a Bachelor of Health Care in Nursing from September 2012 to December 2017.
University of Helsinki
Master of Science, Environmental and Natural Resources
2010 - 2017
Earned a Master of Science in Environmental and Natural Resources, specializing in Agroecology, from September 2010 to December 2017.
Yrkesakademin / Vocational College of Ostrobothnia
Licensed Practical Nurse, Practical Nursing
2006 - 2009
Completed a Licensed Practical Nurse program from September 2006 to March 2009.
Lagos State University
Bachelor of Science, Botany
2002 - 2006
Earned a Bachelor of Science in Botany from September 2002 to July 2006.
Tech stack
Software and tools used professionally
Availability
Location
FinlandAuthorized to work in
Salary expectations
Job categories
Skills
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