Open to opportunities

Bojana Gardic

@bojanagardic

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Results-oriented tourism and hospitality professional with strong client relations.

Serbia

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What I'm looking for

I am looking for a dynamic role in tourism or hospitality that fosters growth and creativity.

I am a highly motivated and results-oriented professional with a robust background in tourism and hospitality. My journey began with a degree in Geography, specializing in tourism and hotel management, where I focused on developing underutilized tourist destinations. Over the years, I have honed my skills in client relations, marketing, and operational management, thriving in fast-paced environments.

Throughout my career, I have worked in various roles, from travel agencies to managing social media for a theme park. My experience includes direct client contact, bookkeeping, and creating engaging content to enhance brand visibility. I am passionate about continuous learning and development, always seeking to improve my skills and contribute effectively to my team.

Experience

Work history, roles, and key accomplishments

ELD Support Specialist

ELD OLIVIA

Oct 2020 - Present (4 years 9 months)

Monitored and tracked truck movements across the United States using ELD and various software applications. Provided 24/7 online support to truck drivers using ELD systems. Actively communicated with drivers, safety companies, and dispatchers in English, resolving issues in real-time to ensure compliance with American regulations and prevent roadside inspections.

Communication Problem Solving Regulatory Compliance ELD ONE ELOG 42 X ELD Sparkle ELD

Marketing & Business Development

Dino Park - Zlatibor

Apr 2019 - Present (6 years 3 months)

Managed social media platforms and the park's website, creating engaging content using Photoshop. Successfully organized and implemented various events within the park, driving increased visitor attendance and brand awareness. Developed and maintained relationships with existing and potential partners to increase park attendance and provided informative tours to park visitors.

Social Media Management Photoshop Business Development Partner Relations Marketing Strategy Brand Awareness

Branch Supervisor & Travel Agent

T.A. Monix - Belgrade

Dec 2017 - Present (7 years 7 months)

Managed direct client sales for travel arrangements and accommodation, including booking.com. Conducted commercial activities to find potential guests and partners. Oversaw reception operations and coordinated hotel business, including staff supervision and inventory management for company apartments in Zlatibor.

Sales Accommodation Sales Commercial Operations Hotel Operations International Travel Health Insurance Sales Customer Service

Travel Agent & Tourist Guide

T.A. Riva Tours

Apr 2007 - Present (18 years 3 months)

Managed direct client interactions, including sales and information dissemination for travel arrangements. Handled bookkeeping, accounting, and marketing tasks, such as creating invoices and advertising materials. Served as a tourist guide for agency-organized trips and managed the company's blog and Facebook presence.

Client Relations Sales Bookkeeping Accounting Marketing Content Creation Social Media Management Microsoft Office Suite

Education

Degrees, certifications, and relevant coursework

High School of Trade and Hospitality

Tourist technician, Trade and Hospitality

Acquired the title of tourist technician. Examined the business organization of Hotel 'Drina' in the graduation thesis.

Faculty of Science, University of Novi Sad

Graduated geographer-tourismologist, Geography, tourism and hotel management

Focused on research projects related to the development and promotion of underutilized tourist destinations. Explored the tourist attractiveness of Rača Monastery in the graduation thesis.