Open to opportunities

Aleksandar Conic

@aleksandarconic

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Positive and solution-oriented hospitality professional with diverse experience.

Serbia

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated and positive individual with a strong focus on people and solutions. My journey in the hospitality industry has equipped me with valuable skills in customer service, teamwork, and effective communication. I thrive in social environments and enjoy engaging with guests to ensure their experiences are memorable.

Throughout my career, I have held various roles, from bus attendant to head waiter, where I have honed my ability to manage food and beverage services efficiently. My recent position as an ELD Specialist allowed me to develop my problem-solving skills further, as I assisted drivers with technical issues and ensured compliance with regulations.

With a background in psychology, I bring a unique perspective to understanding customer needs and enhancing their experiences. I am eager to continue growing in a dynamic environment where I can contribute my skills and passion for service.

Experience

Work history, roles, and key accomplishments

ELD Specialist

Superego

Jan 2022 - Present (3 years 5 months)

Monitored and edited driver's logs to ensure compliance with regulations. Provided technical assistance for ELD device connectivity and resolved related issues.

Technical Support Troubleshooting Regulatory Compliance Data Entry

Head Waiter/Waitress

Pleasure M

Oct 2020 - Present (4 years 8 months)

Managed food and beverage service, overseeing the customer experience from welcome to financial transactions. Coordinated all customer interactions, ensuring high service standards.

Team Leadership

Waiter/Waitress

Vila Gunjetinac

May 2020 - Present (5 years 1 month)

Provided guests with food and drinks as requested, ensuring satisfaction. Responsibilities included table preparation, serving meals and beverages, and processing payments.

Beverage Service Table Preparation Payment Processing

Busser

Elaia Estiatorio

Jul 2019 - Present (5 years 11 months)

Prepared for work by setting and clearing tables. Polished cutlery and glasses, and offered water to guests to enhance their dining experience.

Table Setting Table Clearing

Bus Attendant

Hamptons Jitney

May 2019 - Present (6 years 1 month)

Assisted passengers with boarding, served drinks and snacks, and collected fares. Provided necessary information to passengers, ensuring a smooth travel experience.

Customer Service Passenger Assistance Snack Service

Education

Degrees, certifications, and relevant coursework

Faculty of philosophy in Nis

Bachelor of Arts, Psychology

Studied psychology at the Faculty of Philosophy in Nis. Gained comprehensive knowledge in various psychological theories, research methodologies, and practical applications. Developed strong analytical and communication skills relevant to the field.