Bobby User
@bobbyuser
Dynamic brand ambassador with a strong background in customer service.
What I'm looking for
I am a dedicated professional with a Master's in Nutrition and a diverse background in customer service and education. My experience as a Brand Ambassador at PUIG has honed my skills in increasing brand visibility and engaging potential clients through effective marketing strategies. I thrive in dynamic environments where I can leverage my communication skills to promote products and enhance customer experiences.
In addition to my role at PUIG, I serve as a Substitute Teacher with the Beaumont Independent School District, where I implement lesson plans and develop teaching materials that cater to diverse learning needs. My previous positions, including Department Specialist at Dillard's and Customer Service Manager at Conn's Corporate Office, have equipped me with exceptional customer service skills and the ability to foster productive working environments. I am passionate about helping others and ensuring that every interaction is positive and impactful.
Experience
Work history, roles, and key accomplishments
Substitute Teacher
Beaumont Independent School District
Implemented lesson plans on various subjects and researched new teaching materials. Assessed student abilities, strengths, and weaknesses to ensure a positive and effective learning environment.
Brand Ambassador
PUIG
Increased brand visibility and product demonstrations to highlight brand image. Converted potential clients to sales by bringing product awareness.
Department Specialist
Dillard's
Jan 2015 - Dec 2021 (6 years 11 months)
Provided excellent customer service and set strategic long- and short-term goals, evaluating outcomes. Fostered a productive working environment and ensured high levels of productivity were maintained.
Sales Specialist Manager
Lowes
Jan 2015 - Dec 2018 (3 years 11 months)
Monitored inventory levels and ordered merchandise as needed, handling customer complaints and resolving conflicts. Maximized sales of department merchandise and related products, ensuring all merchandising and operational activities took place consistently.
Customer Service Manager
Conn's Corporate Office
Jan 2009 - Dec 2016 (7 years 11 months)
Processed insurance claims, troubleshooting questions, helpdesk inquiries, and complaints. Identified customer needs and recommended appropriate company products/solutions, while maintaining store staff by recruiting, selecting, and training associates.
Education
Degrees, certifications, and relevant coursework
Lamar University
Masters of Nutrition, Nutrition
Completed a Master's degree in Nutrition. This advanced program focused on in-depth nutritional science and its applications.
Lamar University
Bachelor of Science, Dietetics, Nutrition, & Hospitality
Obtained a Bachelor of Science in Dietetics, Nutrition, & Hospitality. This comprehensive program covered the fundamentals of dietetics, nutrition, and hospitality management.
Lamar University
Associate of Business, Business
Earned an Associate of Business degree. This program provided foundational knowledge in business principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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