Bobby UserBU
Open to opportunities

Bobby User

@bobbyuser

Dynamic brand ambassador with a strong background in customer service.

United States
Message

What I'm looking for

I am looking for opportunities that allow me to leverage my skills in customer engagement and education while contributing to a positive team environment.

I am a dedicated professional with a Master's in Nutrition and a diverse background in customer service and education. My experience as a Brand Ambassador at PUIG has honed my skills in increasing brand visibility and engaging potential clients through effective marketing strategies. I thrive in dynamic environments where I can leverage my communication skills to promote products and enhance customer experiences.

In addition to my role at PUIG, I serve as a Substitute Teacher with the Beaumont Independent School District, where I implement lesson plans and develop teaching materials that cater to diverse learning needs. My previous positions, including Department Specialist at Dillard's and Customer Service Manager at Conn's Corporate Office, have equipped me with exceptional customer service skills and the ability to foster productive working environments. I am passionate about helping others and ensuring that every interaction is positive and impactful.

Experience

Work history, roles, and key accomplishments

BD
Current

Substitute Teacher

Beaumont Independent School District

Implemented lesson plans on various subjects and researched new teaching materials. Assessed student abilities, strengths, and weaknesses to ensure a positive and effective learning environment.

PU
Current

Brand Ambassador

PUIG

Increased brand visibility and product demonstrations to highlight brand image. Converted potential clients to sales by bringing product awareness.

DI

Department Specialist

Dillard's

Jan 2015 - Dec 2021 (6 years 11 months)

Provided excellent customer service and set strategic long- and short-term goals, evaluating outcomes. Fostered a productive working environment and ensured high levels of productivity were maintained.

LO

Sales Specialist Manager

Lowes

Jan 2015 - Dec 2018 (3 years 11 months)

Monitored inventory levels and ordered merchandise as needed, handling customer complaints and resolving conflicts. Maximized sales of department merchandise and related products, ensuring all merchandising and operational activities took place consistently.

CO

Customer Service Manager

Conn's Corporate Office

Jan 2009 - Dec 2016 (7 years 11 months)

Processed insurance claims, troubleshooting questions, helpdesk inquiries, and complaints. Identified customer needs and recommended appropriate company products/solutions, while maintaining store staff by recruiting, selecting, and training associates.

Education

Degrees, certifications, and relevant coursework

LU

Lamar University

Masters of Nutrition, Nutrition

Completed a Master's degree in Nutrition. This advanced program focused on in-depth nutritional science and its applications.

LU

Lamar University

Bachelor of Science, Dietetics, Nutrition, & Hospitality

Obtained a Bachelor of Science in Dietetics, Nutrition, & Hospitality. This comprehensive program covered the fundamentals of dietetics, nutrition, and hospitality management.

LU

Lamar University

Associate of Business, Business

Earned an Associate of Business degree. This program provided foundational knowledge in business principles and practices.

Tech stack

Software and tools used professionally

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Bobby User - Substitute Teacher - Beaumont Independent School District | Himalayas