Open to opportunities

Maria C

@mariac

Message

Motivated Business Administration student with a focus on Marketing.

United States

Message

What I'm looking for

I am looking for a dynamic marketing role that fosters creativity and growth.

As a bilingual Business Administration student concentrating in Marketing, I bring nearly three years of experience in customer service and sales. My journey has been marked by a commitment to understanding customer needs and delivering exceptional service. I thrive in fast-paced environments, where my problem-solving skills and adaptability shine.

My recent role as a Customer Service Representative at Chewy Pharmacy allowed me to provide knowledgeable support to customers, enhancing their experience and resolving issues effectively. Additionally, my experience as a Substitute Teacher has honed my communication skills, enabling me to engage with diverse groups and promote a positive learning environment.

I am passionate about brand storytelling and data-driven decision-making, and I am eager to contribute to marketing initiatives that prioritize customer-centric solutions. My goal is to leverage my interpersonal skills and global mindset to make a meaningful impact in the marketing field.

Experience

Work history, roles, and key accomplishments

Current

Cashier

Current

HobbyTown

Mar 2025 - Present (5 months)

Created welcoming in-store experiences that supported brand image and customer loyalty. Answered and directed incoming calls while maintaining a tidy and organized reception area.

Customer Service

Current

Substitute

Current

Kelly

Sep 2024 - Present (11 months)

Provided classroom instruction to students of all ages, in a variety of subjects, with a focus on promoting a safe and engaging learning environment. Maintained accurate records of student attendance and behavior, and reported any issues to the student's regular teacher.

Classroom Instruction Record keeping Communication

Customer Service Representative

Chewy Pharmacy

Mar 2024 - Jul 2024 (4 months)

Provided knowledgeable and friendly service to pharmacy customers for diverse pet pharmacy needs. Processed customer exchanges, refunds, and bill adjustments to correct product or service problems.

Customer Service Pharmacy Operations Problem Solving Returns Processing Billing Correction

Brand Ambassador

AmericanEagleOutfitters

Oct 2022 - Feb 2024 (1 year 4 months)

Promoted brand visibility through event marketing and supported product launches and merchandising strategies, contributing to increased foot traffic. Supported daily store operations, contributing to a 10% improvement in merchandising efficiency.

Event Marketing Merchandising Product Launches

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University

Bachelor of Business Administration, Marketing

2025 -

Currently pursuing a Bachelor of Business Administration with a concentration in Marketing. Focusing on brand storytelling, data-driven decision-making, and customer-centric marketing solutions.

Forest High School

High School Diploma, General Studies

2022 - 2022

Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and life skills to prepare for higher education and future career paths.