Skarlet Gonzalez User
@skarletgonzalezuser
Entry-level business and marketing professional combining customer insights, social media leadership, and community service experience.
United StatesWhat I'm looking for
I’m a full-time undergraduate Business Management student with a minor in Marketing, and I’m driven by challenging, meaningful work. I enjoy using strong people skills to create positive experiences—whether I’m supporting students as a Resident assistant or helping customers find the right products.
In retail roles, I’ve analyzed customer buying behavior to recommend products, maintain deep knowledge of fragrance brands and competitors, and improve customer satisfaction and repeat purchases. I’ve also supervised daily store operations, supported promotional events and marketing initiatives, and handled inventory processes including merchandising and loss prevention.
Beyond sales, I lead with communication and creativity through roles like Social Media Director for the university’s first majorette team and as a Publicist for Latinos Unidos. I manage digital content, coordinate outreach, and support community engagement, bringing consistency, energy, and a service-focused mindset to every team.
Experience
Work history, roles, and key accomplishments
Analyzed customer buying behavior to recommend fragrance products and improve customer satisfaction and repeat purchases. Supported promotional events, product launches, and marketing initiatives while maintaining knowledge of brands, competitors, and industry trends.
Social Media Director
The Illustrious Lionettes
Jan 2025 - Present (1 year 6 months)
Served as social media director for the university’s majorette team, managing digital content to increase engagement and promote team visibility. Helped organize and execute events and performances while representing and highlighting team achievements and performances.
Bonner Scholar
Center for Civic and Global Engagement Scholars Program
Oct 2022 - Present (3 years 9 months)
Supported the community through positive programs that help youth development, including tutoring. Provided community service by helping children with disabilities with schoolwork and adjusting to new environments.
Supervised daily store operations, supported management in driving sales, and maintained visual standards to ensure efficient workflow. Managed inventory processes, supported loss prevention, and helped train and onboard new employees.
Team Member
Chick-fil-A
Feb 2023 - Jan 2025 (1 year 11 months)
Provided exceptional customer service in a fast-paced retail environment by engaging with guests, understanding needs, and offering personalized recommendations. Maintained organized and visually appealing product displays while supporting daily team operations to ensure efficiency and cleanliness.
Publicist
Latinos Unidos
Nov 2022 - Dec 2023 (1 year 1 month)
Managed social media platforms and created content to promote events and increase student participation and campus visibility. Coordinated outreach and collaborated with team members to support cultural initiatives and student engagement.
Crew Leader
Center for Civic and Global Engagement Scholars Program
Represented the school and assisted new students with adjusting to the school environment.
Education
Degrees, certifications, and relevant coursework
Widener University
Bachelor of Business Management, Business Management
Bachelor of Business Management student at Widener University, expected to graduate May 2026. Pursuing a minor in Marketing.
Availability
Location
United StatesAuthorized to work in
Job categories
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