Blessing Windy
@blessingwindy
Customer-focused sales and customer service professional driving revenue and excellent client experiences.
What I'm looking for
I am a customer-focused sales and customer service professional with a B.Sc in Accounting and practical experience in client relationship management, sales growth, and office administration.
At Mirron Beauty Network I managed customer service and sales activities, streamlined communications, improved documentation, and helped increase sales by 50% through cross-selling, promotions and business development strategies.
I bring strong communication, problem-solving, Microsoft Office proficiency, and a commitment to teamwork and service excellence, with a track record of awards for performance and effective cash-handling experience.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Mirron Beauty Network Ltd
Jan 2024 - Present (2 years)
Managed customer relationships and support channels, resolving complaints and improving response times while driving business development initiatives that increased sales by 50%. Prepared regular reports for executive leadership and maintained accurate client databases to improve customer experience and retention.
Sales and Marketing Representative
Mirron Beauty Network Ltd
Jan 2024 - Present (2 years)
Executed sales and marketing strategies including cross-selling and promotions that increased sales by 50%, coordinated events and vendor negotiations, and prepared project plans and stakeholder reports to expand market reach.
Cashier
Kilimanjaro
Jan 2022 - Dec 2022 (11 months)
Handled cash point operations, maintained daily/weekly/monthly financial records and performed receivables reconciliations with in-house accountants to ensure accurate reporting and smooth cash operations.
Education
Degrees, certifications, and relevant coursework
Cross River University of Technology
Bachelor of Science, Accounting
Completed a Bachelor of Science in Accounting from Cross River University of Technology, focusing on accounting principles and financial reporting.
Emmanuel High School
West Africa Senior School Certificate, Secondary Education
Obtained the West Africa Senior School Certificate from Emmanuel High School in 2016.
Availability
Location
Authorized to work in
Job categories
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