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Blessing OlochaBO
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Blessing Olocha

@blessingolocha

I convert client needs into tailored sales solutions and lasting customer relationships.

Nigeria
Message

What I'm looking for

I'm looking for a fast-paced sales, customer success, or sales operations role where I can manage client relationships, improve workflows, use CRM data to drive conversions, and collaborate with teams to deliver strong customer outcomes.

I've driven client acquisition and relationship management at AXA Mansard Insurance PLC, exceeding monthly revenue targets by 25% and generating over ₦50M annually through strategic lead conversion.

I managed 100+ client accounts in Zoho CRM, improved lead follow-up efficiency, and reduced lead drop-offs by 20%. I turn detailed needs assessments and customer pain points into tailored sales solutions while maintaining accurate, confidential records.

At Platinum Global Consulting Co., I conduct outbound outreach and guide job seekers toward consulting, resume support, and job-search services. I manage remote communications across email, phone, and online platforms while supporting lead generation and conversions.

My customer success experience at Kendar Hotels PLC includes managing 100+ weekly phone and email interactions with a 95% first-response resolution rate. I bring clear communication, analytical thinking, workflow discipline, and a customer-focused approach to fast-paced teams.

Experience

Work history, roles, and key accomplishments

PC

Sales Consultant

Platinum Global Consulting Co.

Jan 2022 - Jun 2026 (4 years 5 months)

Conducted outbound outreach and client engagement to connect job seekers with consulting and career support services. Managed remote client communications and contributed to lead generation and client conversion efforts.

KP

Customer Success Representative

Kendar Hotels PLC

Jan 2021 - May 2021 (4 months)

Managed over 100 weekly customer interactions across phone and email channels while maintaining a 95% first-response resolution rate. Organized customer data and coordinated communication between clients and internal teams to ensure smooth service execution.

Education

Degrees, certifications, and relevant coursework

CT

Cross River University of Technology

Bachelor of Engineering, Engineering

2014 - 2019

Bachelor of Engineering degree from Cross River University of Technology from 2014 to 2019.

Tech stack

Software and tools used professionally

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