Biswajit Dhali
@biswajitdhali
Customer-focused sales professional with strong computer and technical skills.
IndiaWhat I'm looking for
I am a sales and customer service professional with a BCA and computer networking certification, experienced across retail telecom and lead-generation roles. I have held positions from customer representative to store manager and marketing consultant, demonstrating consistent customer-facing success.
Across roles at Reliance, Airtel, Shristhi Infrabuilt Pvt. Ltd., and Justdial Ltd, I drove sales, managed store operations, and supported marketing initiatives, combining technical proficiency (BCA, CCNA) with strong organizational skills.
I am motivated to apply my technical knowledge and customer service strengths to contribute measurable value to a growth-focused organization.
Experience
Work history, roles, and key accomplishments
Store Manager
J.P. Enterprises
Sep 2015 - Oct 2017 (2 years 1 month)
Managed store operations and sales from Sept 2015 to Oct 2017, overseeing staff, inventory, and sales performance to meet revenue targets and improve customer experience.
Customer Representative
Reliance Mobile Store, Bajoria Sales Pvt. Ltd.
Worked 18 months as a customer representative and sales executive, providing product guidance, processing transactions, and achieving sales targets through strong customer service.
Marketing Consultant
Shristhi Infrabuilt Pvt. Ltd.
Served as a marketing consultant for 2 years, executing local marketing initiatives and supporting lead generation to drive customer acquisition and brand visibility.
Education
Degrees, certifications, and relevant coursework
N.G. Networks
CCNA, Networking
Completed CCNA industrial certification in 2022.
MUManav Bharti University
Bachelor of Computer Applications, Computer Applications
Grade: 72%
Awarded Bachelor of Computer Applications (BCA) from Manav Bharti University with a 72% score in 2016.
Bilaspur C.G. Board
12th Certificate, Higher Secondary Education
Grade: 45.8%
Completed 12th grade under the Bilaspur C.G. Board with 45.8% score in 2012.
Bilaspur C.G. Board
10th Certificate, Secondary Education
Grade: 50%
Completed 10th grade under the Bilaspur C.G. Board with 50% score in 2009.
Excel Net Computer Education
MDCIM, Computer Education
2009 -
Grade: 75.2%
Completed MDCIM (Computer Education) with a 75.2% score.
Availability
Location
IndiaAuthorized to work in
Job categories
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